70 results

SpaTechnology and AI

Busy salon and spa front desk

Capacity, not competence: why the busiest front desks miss the most regulars

The calls you miss are not from strangers. Most are from guests who already love you, calling at the exact moment nobody can pick up.

Drisha SinhaDrisha Sinha

Salon and spa front desk manager

Coach the human, automate the volume: what a front desk manager can finally see

Providers get coached on numbers. The front desk gets coached on “be warmer.” Here is what changes when every call has a score and the routine calls have somewhere else to go.

Drisha SinhaDrisha Sinha

Best spa and salon POS system in 2026: 6 platforms reviewed and ranked

Best spa and salon POS system in 2026: 6 platforms reviewed and ranked

What is the best POS system for spa and salon brands looking to thrive in 2026? Explore the key features to look for when deciding what’s right for you.

Cheryl ColeCheryl Cole

Front desk at a salon and spa

The front desk is your biggest sales channel. It’s the only one without a scorecard.

Every chair in your business has a number. The phone has never had one. Here’s what owners see the first time it does.

Drisha SinhaDrisha Sinha

Best salon software for small salons: 5 platforms reviewed for 2026

Best salon software for small salons: 5 platforms reviewed for 2026

Find the best software for small salons and spas in 2026. Compare features, pricing, and benefits to streamline operations and grow your business.

Cheryl ColeCheryl Cole

Two salon professionals reviewing business performance data on a desktop computer at a salon front desk.

What's really driving growth in European salons, spas, and aesthetic clinics in 2026

The data is in. Here's what Zenoti's 2026 European Beauty and Wellness Benchmark Report reveals about growth, retention, and what separates top-earning salons, spas, and clinics from the rest.

Cheryl ColeCheryl Cole

Two salon or medspa front desk staff members reviewing data together at a reception desk, one seated at a laptop and one standing with a tablet

The revenue decision that happens before the appointment book

The booking decision happens before anyone sits in the chair. Here's what smart salon, spa, and medspa owners are doing about the revenue they can't see.

Cheryl ColeCheryl Cole

The multi-location blind spot: Why your salon or spa’s front desk data is incomplete

The multi-location blind spot: Why your salon or spa’s front desk data is incomplete

You track revenue, providers, and retail across every location. But can you see which front desk is converting callers? Most multi-location owners can't.

Cheryl ColeCheryl Cole

The conversation after the conversation: What call transcripts reveal about your salon or medspa

The conversation after the conversation: What call transcripts reveal about your salon or medspa

57% of guests book by phone, but most owners have no idea what's being said. Here's what call transcripts reveal.

Cheryl ColeCheryl Cole

Salon Call Conversion Rate: What It Is, How to Track It, and What Good Looks Like

Phone calls were your salon or medspa's biggest blind spot. Here's what's changed

37% of calls to salons and spas go unanswered, and most owners have no way of knowing. Here's what becomes visible when every call finally becomes a data point.

Cheryl ColeCheryl Cole

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