Kiosk Management
Minimize lines with self-serve kiosks
Allow guests to book appointments or check themselves in with self-serve kiosks. As soon as a guest checks in, your staff gets notified – ready to deliver an excellent service.
Growth software that nearly 30,000 businesses trust
Beauty and wellness businesses love Zenoti. 1,000+ reviews and counting.
Lighten the load at the front desk
With self-serve kiosks, your front desk can spend less time checking guests in and out – and more time supporting retail sales, package promotions, and loyalty programs.
Group booking and multi-service booking
Guests can use the kiosk to arrange group appointments for multiple people who want to book the same, or different, types of service packages.
Automated waitlist alerts
Guests on the waitlist can receive smartphone notifications with real-time updates on their scheduled slot, line position, and estimated wait time.
"With Zenoti, it’s easier for employees to deliver exceptional customer service and provide the seamless brand interactions customers expect today."
Take the stress out of staff management
Streamline scheduling
- A drag-and-drop interface means quick scheduling based on staff availability.
- Easily manage leave requests and time off for staff.
- Automate guest appointment reminders to reduce no-shows.
Make payroll effortless
- Track staff hours, tips, and commissions accurately.
- Generate payroll reports automatically.
- Integrate with payroll applications like ADP RUN and accounting software applications like QuickBooks Online and XERO.
Simplify performance management
- Set clear goals and track individual and team performance.
- Provide real-time feedback and performance reviews.
- Identify training opportunities for staff development
Collect guest details with ease
Alert guests to fill in their details digitally during check-in. Drive revenue by suggesting available benefits, such as memberships, gift cards, loyalty programs, and offers.
Flexible booking options
The Zenoti kiosk offers self-serve convenience to new and existing guests, walk-ins, and scheduled appointments.
Perfect for walk-in businesses
Using the kiosk, guests can see the number of people ahead of them, view estimated waiting time, and add themselves to the waitlist.
Streamline staffing with a centralized employee database
Create and manage employee profiles from your head office, track your team's skills and strengths, and create custom permission levels that help you manage what team members see.
Access vital information quickly
Create and manage employee profiles from your head office, track your team's skills and strengths, and create custom permission levels that help you manage what team members see.
Provide transparent performance data
Identify and reward top performers by choosing from employee management solutions that support the tracking of key performance metrics. Gather employee reviews and identify additional training needs. Motivate your staff through non-biased performance management.
Create a collaborative environment
Want to ensure employee communication is easy at every location? Take advantage of quick message notifications that drive knowledge sharing and make your whole team more efficient with staff management software.
Save time and resources
Create and manage employee profiles from your head office, track your team's skills and strengths, and create custom permission levels that help you manage what team members see.
Streamline payroll and minimize errors
Create and manage employee profiles from your head office, track your team's skills and strengths, and create custom permission levels that help you manage what team members see.
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Improve staff communication
Create and manage employee profiles from your head office, track your team's skills and strengths, and create custom permission levels that help you manage what team members see.
Your team takes charge of their performance
Create and manage employee profiles from your head office, track your team's skills and strengths, and create custom permission levels that help you manage what team members see.
Seamless check-in and check-out for every guest
Customize your kiosk to showcase your brand and provide guests with a fast, frictionless, and consistent experience – every step of the way.
- Sleek, modern interface
- Auto-payment options during check-out
- Relevant offers and promotions
Why choose Zenoti POS
As an all-in-one solution trusted worldwide, Zenoti POS ensures faster, seamless check-in and checkout for your customers. Its user-friendly interface simplifies invoicing and payments, reducing the need for extensive staff training.
Zenoti POS is also a revenue booster, integrating smoothly with your operations and eliminating errors. It provides real-time sales insights and detailed reports, ensuring efficient management of your business.
From managing loyalty rewards to inventory control, Zenoti POS handles it all, saving you valuable time and effort. Zenoti POS offers a secure, comprehensive point-of-sale solution.
How Zenoti POS benefits your business
Trusted by salons, spas, medical spas, and fitness centers around the world, Zenoti POS streamlines tasks like invoicing, inventory management, and automatic reconciliation. Impress your clients with fast, efficient service and enjoy control over your inventory across all locations.
Save time, reduce errors, and foster business growth with Zenoti POS.
Make walk-ins a breeze
Let guests view the number of people ahead of them and the estimated wait time before adding themselves to the waitlist.
*Tips payout feature is available only in US
reduction in guest attrition through in-store kiosks.
of guests say wait times is their biggest frustration when visiting a salon.
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
"Boardroom is growing. Meeting inevitable growth challenges in today’s world means an advanced technological solution capable of simplifying the complex. Zenoti does just that. It’s designed for enterprise-level salons like ours, so we know we’ve found the technology partner we need as we continue to grow."
Bruce Schultz
CEO, Boardroom Styling Lounge
"So we chose to go with Zenoti because of the features that it has. The elevated guest experience that I find that our clients are loving is the ability with the mobile app to book appointments online 24/7. It was wonderful with Zenoti being able to get a branded Katrina's Skinworks app. The fact that it's completely integrated with the system has just made my life and the life of our clients so much easier."
Katrina Gilligan
Owner, Katrinas Skin Works
"Opening a new business can be scary but the support of the Zenoti team has been significant in launching our med spa. Online instant support assists with any immediate inquiries I may have along with [a dedicated] Senior Customer Success Manager meeting with me to discuss any features or additional questions I may have, which ensures the workflow our our office remains consistent and steady."
Ashley Bajorek
Owner, Élan Med Spa
"This is a really convenient booking platform. It's equipped with so many features. The 24 hour support team is so helpful and always provides some type of solution/answer to help guide me in understanding how to get the most out of Zenoti and help our business grow."
Lyndsey Ancheta
Owner, Cinta Aveda Institute
"ezConnect relieved the technological burden by integrating a patchwork of systems that we had put together. It enabled our team members to engage with our patients more proactively and communicate with them in real-time, increasing the connection rate, guest satisfaction, and show rates."
James Raysbrook
COO, Sono Bello
"ezPulse has given us the ability to see how our teams are performing in live time and to compare to previous periods of time. Having the information right at our fingertips rather than running reports has allowed us to make decisions quickly and therefore has improved our business. It’s how an integral part of our team monitoring and performance- staff love it too! The app is continually being improved upon our feedback so it’s only getting better!"
Teresa Malik
Director, Lovoir Beauty
"Seeing those additional overnight bookings is huge for us. It's being able to cast a wider net for our clients and fill that schedule as quickly as possible.If you want to be more present and up your customer service, SmartBot's a great way to do it."
Bridget Adamson
Training & Development Manager, Shobha Salon
"We love ezConnect’s robust texting capability and access to guests’ full conversation history. It’s beenvery valuable in managing cancellations and no-shows, and the automated responses outside of business hours have been a great touch point for our guests."
Nicole Acosta
Technology Specialist, VIO Med Spa
Solve all your needs with a single software solution
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Frequently Asked Questions
Can I customize Zenoti Kiosk for my salon or spa business?
Yes, you can customize your kiosk to showcase your unique brand identity through an easy setup process. Furthermore, Zenoti Go, our customer-facing app, offers comprehensive customization options and can be used both as an app and in a kiosk.
How does a kiosk help elevate the guest experience?
A self check-in kiosk provides a modern, convenient guest experience by allowing guests to skip the front desk and check themselves in. Staff receives a notification as soon as a guest checks in, so they can fully focus on each guest without having to go via the front desk. A kiosk placed strategically in close proximity to the front desk can help it gain traction with guests.
How does a kiosk manage guest flow?
A salon or spa kiosk manages the guest flow by supporting a line-free experience. When a guest walks in, they immediately see the kiosk, which encourages them to check themselves in. Often placed either at the front desk or near to the front desk, a kiosk means guests can avoid standing in line or waiting for front desk staff. Once check-in is completed, the guest is guided to their assigned provider. After the service, guests can check out and pay via the kiosk. All can be accomplished without any external help.
What is salon kiosk management?
A salon kiosk essentially puts your salon or spa in the hands of your guests. Within your salon premises, a kiosk works to offer seamless guest experience from the time the guest arrives to the time they leave. Additionally, a kiosk provides an easy way to collect guest feedback and ratings.
