Zenoti No stress, no waiting, no stress video thumbnailblue play button

One-click self-check-in

On arrival, your guest checks in with a single tap on the app and the provider receives an alert - all with the power of geofencing technology!

zenoti mobile app graphic

Contactless payments

After the appointment, the guest can quickly pay on their phone and get payment confirmation on the go with Auto-Pay and Self-Pay options in the app.

Payment failure alerts

You’ll be instantly notified if transaction issues occur, so you can quickly resolve them and rest easy knowing every departing guest has paid. 

2-taps rebookings and ratings on the go

Capture feedback while you’re still top of mind by encouraging guests to quickly share a review in the app straight after their appointment and can rebook in just 2 taps, too.

ratings star
We live in a time when consumers expect ease and convenience through touchless technology on their mobile phones. Meeting those expectations has never been more important in our post-COVID world. It’s not just about convenience, it’s now also about health. That is why Gene Juarez is delivering touchless interaction for our customers. From the moment they book to the moment they pay and re-schedule, our customers can use their mobile phones for every interaction. It’s one of the many ways we’re elevating their experiences and safety.
Scott Missad, CEO Gene Juarez
Scott Missad, CEO
Gene Juarez

No line, no waiting, no stress

Elevate the guest journey and free up your team’s time to focus on exceptional service.

Meet customer expectations

Provide guests with the modern experience they desire, with a fully mobile check-in/out journey.

Create a frictionless provider experience

Ensure smooth interactions between your guests and team.
Zenoti Go seamlessly integrates with all Zenoti systems to deliver a consistent and unified experience in one platform!

Eliminate shared devices

Enable providers to perform front desk duties, such as starting a service and taking a payment, via mobile POS on the employee mobile app.

Geofencing technology

Recognize when customers arrive or leave automatically and prompt check-in and check-out actions.

Your brand, your way

Design the app using all your brand elements to create a consistent, magical experience at every touchpoint.

Easy configuration

Set up Zenoti Go in just a few clicks! It follows your business criteria and is customizable by location.

Did you know?

Providers witness a 15% increase
in tips with Auto-Pay
, compared to the front desk.

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Massage Green Spa, Allie T. Mallad, Chairman and CEO

Our customers think Zenoti Go is not just a nice-to-have, it’s a must-have.

Birds Barbershop, Jayson Rapaport, Co-Fouder

Our customers think Zenoti Go is not just a nice-to-have, it’s a must-have.

Gene Juare, Scott Missad, President and CEO

Our customers think Zenoti Go is not just a nice-to-have, it’s a must-have.

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Frequently Asked Questions

How can Zenoti Go help improve the guest experience?

The very foundation of Zenoti Go rests on the basic premise of enthralling guests with an unparalleled experience. The product pulls out all the stops, which prevents the salon /spa from providing the guests with a friction-less and speedy process. A highly viable solution to eliminate front desk queues, long wait times, and fast check-in and check-out, Zenoti Go quite literally hands over the salon/spa into the palm of the guests. From touch-less check-ins to auto pay and single touch check-out, Zenoti Go can accomplish it all and reduce wait times at each and every step of the process. Zenoti Go aims to minimize or eliminate the need for a front desk staff.

What kind of payment gateways can be used in Zenoti Go?

Zenoti Go has been developed with a single mantra, i.e. what is convenient for the guest. Since, the product, Zenoti Go works to empower the guests and make them feel at as ease as possible it is designed to accept and process payments from all possible modes. From charge cards and credit cards to Google Pay and Apple Pay, Zenoti Go is configured to work with each and every payment gateway. In nations, where other payment methods such as Samsung Pay, or other e-wallets exists Zenoti Go works flawlessly with them. In other words, Zenoti Go will work the way the guest desires.

What are the configurations required to set up Zenoti Go?

The minimum system configurations that are required to set up Zenoti Go are very basic. As Zenoti Go is a cloud-based product, it can work seamlessly on any device and any OS platform such as Apple, Android, and Windows. However, if the salon/spa has subscribed to certain other Zenoti products such as Zenoti Payments or CMA, then a few additional system requirements come into play in order to enable autopay on Zenoti Payments and fully integrate CMA with Zenoti Go. Talk to us today, to understand how best Zenoti Go can work for your business.

What security does Zenoti Go use to protect our data?

Zenoti understands that privacy is a matter of great concern to both guests and the businesses that the guests patronize. Although there has been substantial progress in the matters of personal and financial data security of each and every guest, the internet is quite rife with the stories about how the system was compromised, and as a result, businesses have lost crucial information about guests. At Zenoti, we take data security with exceptional sincerity. Thus, the product Zenoti Go comes with what is known as “Geo-Fencing”, which prevents any unauthorized access to data. With just a few settings in the administrator panel, all the data can be fully encrypted and secured. Further, Zenoti Go also allows creating role-based access such that salon and spa staff can access only the data that is relevant to their function and deliverables. With Zenoti Go, both guests and business data are fully secured.

What type of support is provided with this service?

Zenoti Go may be considered a one-stop solution to meet all your business needs related to marketing your product and services to the guests. The Zenoti Go enablement kit comes with a host of features, such as detailed guidelines for desk toppers, and door designs. The kit also gives guides for various campaigns such as in-store promotions, email marketing, and social media marketing. Amongst other things, Zenoti Go subscribers get additional benefits such as guides towards upskilling your providers and creating a frictionless process of operations. As a result, guests get a very rewarding experience from the start to the end of the journey. As a trend-setting product, Zenoti Go is now available to all salons and spas, which deploy Zenoti salon and spa management software

Dominic Blake, Blushes Hair & Beauty
Dominic Blake
Managing Director, Blushes Hair & Beauty
Isabel Steward, Douglas J Companies
Isabel Steward
Director of Guest Service, Douglas J Companies
Brendon Mann, Epic Hair Designs
Brendon Mann
Director, Epic Hair Designs

See us in action

We’d love to demonstrate what we can do for you. Fill in this form & we’ll contact you within 24 hours to schedule your free demo.
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