94 results

SalonClient Experience

What we're watching at Innergize 2026: The themes reshaping beauty and wellness

What we're watching at Innergize 2026: The themes reshaping beauty and wellness

Beauty and wellness has hit an inflection point. See why Innergize has become the industry's must-attend event for operators serious about growth.

Cheryl ColeCheryl Cole

how-to-win-back-salon-clients

How to win back salon clients: scripts, timing, and automations that actually work

Six proven ways to bring salon clients back using data you already have — with word-for-word message scripts, exact timing windows by service type, and real results from salons that have run these campaigns.

Cheryl ColeCheryl Cole

salon-crm-software

Salon CRM software: what it is, what to look for, and how to choose (2026)

Salon CRM software connects client profiles to every booking, visit, and purchase — automatically. Here’s what separates purpose-built salon CRM from generic tools, and how to evaluate your options whatever size your salon is.

Cheryl ColeCheryl Cole

The clients you're losing aren't telling you they're leaving

The clients you're losing aren't telling you they're leaving

Salon guests telegraph their departure weeks before they cancel. Here's what behavioral disengagement looks like, and how to catch it before the window closes.

Cheryl ColeCheryl Cole

Salon owner benefitting from a strong booking flow

Salon booking flow optimization: How top operators are converting more guests in 2026

New guest visits declined across every vertical in 2025. Your booking flow is where you capture new guests or lose them. Here's what the data says smart operators are doing differently.

Cheryl ColeCheryl Cole

How salons get clients from Instagram (not just likes)

How salons get clients from Instagram (not just likes)

Learn how salons get clients from Instagram by turning attention into bookings. See how content, booking paths, and systems work together to drive real growth.

Rosie GreavesRosie Greaves

Beauty Budget Breakdown: How Americans Prioritize Self-Care

Beauty budget breakdown 2026: How clients prioritize their wellness spending — and what it means for your business

We surveyed 1,000 U.S. adults about beauty and wellness spending to reveal what clients prioritize, sacrifice, and how providers can adapt.

Cheryl ColeCheryl Cole

March salon marketing ideas

The ultimate March marketing guide for salons: Key dates and creative ideas

From prom season to St. Patrick's Day, get the March salon marketing ideas and campaign inspiration you need to close Q1 strong.

Cheryl ColeCheryl Cole

Interactive checklist: Does your salon's online booking software pass the test?

Interactive checklist: Does your salon's online booking software pass the test?

Use our interactive checklist to test your salon's booking system. Discover if you're losing clients and revenue to friction in your booking experience.

Cheryl ColeCheryl Cole

7 booking mistakes that cost salons money (even if you already offer online scheduling)

7 booking mistakes that cost salons money (even if you already offer online scheduling)

Even with salon online booking, small friction points can cost real revenue. Learn about the salon booking mistakes hurting ROI and how to fix them.

Danielle PietersenDanielle Pietersen
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