Elevate the Guest Experience, One Text at a Time

Skip missed calls and voicemails, be accessible to your guests in real-time on their favorite mode of communication - texting.

Reduce your no-show rate and replace cancellations

What if you could replace your cancellations with new appointments and reduce no show rate? Zenoti Connect automatically processes appointment reminders & confirmations, allowing you to focus on real customer conversations. Quickly process reschedule requests and follow up on that last minute requests to adjust cancellations.

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Leverage the power of integrated communication system

A successful communication tool is key to provide rich customer engagement. An integrated system means all client communication lives in one place and can be accessed any time for creating a strong loyal client base. Reach out to unhappy customers asap before their feedback goes viral.

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Scale with Zenoti Connect


Zenoti Connect is a centralized system that offers a complete view of each guest’s messaging history -perfect for multi-location businesses & call centers.

Text from your existing business line

Your customers are already calling your landline, Zenoti Connect text enables that existing number so your customers know exactly who’s reaching out.

Personalize client engagement

Use macros to edit and personalize text messages.


Set any number of staff members with the ability to monitor, read and respond to incoming messages.

Set standard responses

Create custom scripts for frequently asked queries about business hours, services, providers or products, then reuse them as needed.

Set auto-replies

Don’t worry if a text query comes in after hours, with autoreply your clients hear back fast- even while you’re closed.

Privacy on

With Desktop & Mobile integration, protect guest privacy by hiding guest phone numbers but still be able to text them.

Add emojis

Use emojis and build interesting conversations.

Mike Nass And Tracey Nass, Co-owner, Indira Salon & Spa

"If we have a cancellation or a no-show we can easily text the next guest and ask them if they would prefer to come a little bit earlier. Our guests actually appreciate this, and Zenoti Connect helps us fill those gaps and keep our appointment books really efficient."
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