Business mobility is the need of the hour. This means your salon business should be as mobile as your guests and your staff. Gone are the days when guests would spend time to search for a number, make a call, and wait in line to book a salon appointment. Today’s guests demand and expect things to be available at their fingertips. So, how do salons and spas ensure their business is available to guests at their convenience? The answer is to leverage technology and deploy a salon and spa management software. The software enables your business to be able to respond to appointment requests 24/7/365 and improves communication between you and your guests.
A mobile salon management app can greatly improve your salon’s efficiency by placing a large portion of the business process in the hands of your guests. The Zenoti mobile app is designed to accept bookings, raise invoices, accept payments, set schedules, automate workflows, and send reminder notifications to both guests and staff. The mobile app is always there for guests to give them the information they need to engage with your business. It offers convenience at your guest’s fingertips while freeing up your front desk to focus on other tasks.
Guests come to salons and spas to feel relaxed and rejuvenated, so it’s essential that you provide them with a frictionless experience. The guest journey commences from the time of booking their salon/spa appointment and culminates at the time of processing the payment. As modern-day guests seek a holistic experience beyond just the service they booked, more businesses in the beauty and wellness industry are deploying salon/spa management software to deliver a seamless experience at every touchpoint.
The Zenoti mobile app is an all-in-one comprehensive process and information management system. The app enables your salon staff to view bookings, prepare schedules and work allocation charts, check in guests, raise invoices, process payments, view payroll information, and collect guest feedback on the products and services sold. Additionally, it allows your staff to track their income from tips and commissions. The app gives your salon business some much required mobility and provides your guests with a seamless experience.