Analytics
Data-driven analytics for a finger on the pulse of your business
Ease operational challenges and drive revenue, with insights showing the way.
Growth software that nearly 30,000 businesses trust
Beauty and wellness businesses love Zenoti. 1,000+ reviews and counting.
Get access to reports that matter
With accurate real-time information, you can monitor trends and identify any unusual or interesting changes in business. Then act. Staff up or down based on number of guests by day of the week or season, automate promotions to drive traffic on slow days, and more.
Stay ahead with readymade dashboards
Get a comprehensive view of your business to stay on top of your game and fired up to make informed decisions.
Dig deep with data isolation
Get precise insights at the organizational, regional, or center level.
Get insights to scale and boost efficiency
"Our migration to digital forms has significantly helped our team handle the 5,000+ patient forms we collect each month. Managing and organizing forms is now completely automated, saving us time and money. We love that our service forms are now 100% completed online... Zenoti has helped us run every aspect of our business smarter and easier."
Take the stress out of staff management
Streamline scheduling
- A drag-and-drop interface means quick scheduling based on staff availability.
- Easily manage leave requests and time off for staff.
- Automate guest appointment reminders to reduce no-shows.
Make payroll effortless
- Track staff hours, tips, and commissions accurately.
- Generate payroll reports automatically.
- Integrate with payroll applications like ADP RUN and accounting software applications like QuickBooks Online and XERO.
Simplify performance management
- Set clear goals and track individual and team performance.
- Provide real-time feedback and performance reviews.
- Identify training opportunities for staff development
Slice and dice data any way you want
Make your own dashboards to display metrics that matter to you – no coding needed.
You can't improve what you don't measure
Track KPIs for things like average guest spend, retail sales, marketing performance, and more. It's smart to let data insights inform your growth strategy.
Keep an eye on cost savings and revenues
With data drilldowns, you can track products that sell, services that bring revenue, and brands your guests prefer – and remove or retool the low performers.
Make guest feedback work for you
Tracking reviews helps you improve your offerings and keep clients coming back.
Streamline staffing with a centralized employee database
Create and manage employee profiles from your head office, track your team's skills and strengths, and create custom permission levels that help you manage what team members see.
Access vital information quickly
Create and manage employee profiles from your head office, track your team's skills and strengths, and create custom permission levels that help you manage what team members see.
Provide transparent performance data
Identify and reward top performers by choosing from employee management solutions that support the tracking of key performance metrics. Gather employee reviews and identify additional training needs. Motivate your staff through non-biased performance management.
Create a collaborative environment
Want to ensure employee communication is easy at every location? Take advantage of quick message notifications that drive knowledge sharing and make your whole team more efficient with staff management software.
Save time and resources
Create and manage employee profiles from your head office, track your team's skills and strengths, and create custom permission levels that help you manage what team members see.
Streamline payroll and minimize errors
Create and manage employee profiles from your head office, track your team's skills and strengths, and create custom permission levels that help you manage what team members see.
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Improve staff communication
Create and manage employee profiles from your head office, track your team's skills and strengths, and create custom permission levels that help you manage what team members see.
Your team takes charge of their performance
Create and manage employee profiles from your head office, track your team's skills and strengths, and create custom permission levels that help you manage what team members see.
Give employees access to the right information
When staff can see how they are doing, it empowers them to improve while staying connected to your brand.
- Dashboards gather staff performance metrics
- Data-backed staff reviews improve objectivity
- Key metrics power stand-ups and discussions
Why choose Zenoti POS
As an all-in-one solution trusted worldwide, Zenoti POS ensures faster, seamless check-in and checkout for your customers. Its user-friendly interface simplifies invoicing and payments, reducing the need for extensive staff training.
Zenoti POS is also a revenue booster, integrating smoothly with your operations and eliminating errors. It provides real-time sales insights and detailed reports, ensuring efficient management of your business.
From managing loyalty rewards to inventory control, Zenoti POS handles it all, saving you valuable time and effort. Zenoti POS offers a secure, comprehensive point-of-sale solution.
How Zenoti POS benefits your business
Trusted by salons, spas, medical spas, and fitness centers around the world, Zenoti POS streamlines tasks like invoicing, inventory management, and automatic reconciliation. Impress your clients with fast, efficient service and enjoy control over your inventory across all locations.
Save time, reduce errors, and foster business growth with Zenoti POS.
Improve operational efficiency with data
With real-time insights and reports, you can run your business more smoothly.
*Tips payout feature is available only in US
improvement in back-office efficiency
views in 8 months
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Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
"Boardroom is growing. Meeting inevitable growth challenges in today’s world means an advanced technological solution capable of simplifying the complex. Zenoti does just that. It’s designed for enterprise-level salons like ours, so we know we’ve found the technology partner we need as we continue to grow."
Bruce Schultz
CEO, Boardroom Styling Lounge
"So we chose to go with Zenoti because of the features that it has. The elevated guest experience that I find that our clients are loving is the ability with the mobile app to book appointments online 24/7. It was wonderful with Zenoti being able to get a branded Katrina's Skinworks app. The fact that it's completely integrated with the system has just made my life and the life of our clients so much easier."
Katrina Gilligan
Owner, Katrinas Skin Works
"Opening a new business can be scary but the support of the Zenoti team has been significant in launching our med spa. Online instant support assists with any immediate inquiries I may have along with [a dedicated] Senior Customer Success Manager meeting with me to discuss any features or additional questions I may have, which ensures the workflow our our office remains consistent and steady."
Ashley Bajorek
Owner, Élan Med Spa
"This is a really convenient booking platform. It's equipped with so many features. The 24 hour support team is so helpful and always provides some type of solution/answer to help guide me in understanding how to get the most out of Zenoti and help our business grow."
Lyndsey Ancheta
Owner, Cinta Aveda Institute
"ezConnect relieved the technological burden by integrating a patchwork of systems that we had put together. It enabled our team members to engage with our patients more proactively and communicate with them in real-time, increasing the connection rate, guest satisfaction, and show rates."
James Raysbrook
COO, Sono Bello
"ezPulse has given us the ability to see how our teams are performing in live time and to compare to previous periods of time. Having the information right at our fingertips rather than running reports has allowed us to make decisions quickly and therefore has improved our business. It’s how an integral part of our team monitoring and performance- staff love it too! The app is continually being improved upon our feedback so it’s only getting better!"
Teresa Malik
Director, Lovoir Beauty
"Seeing those additional overnight bookings is huge for us. It's being able to cast a wider net for our clients and fill that schedule as quickly as possible.If you want to be more present and up your customer service, SmartBot's a great way to do it."
Bridget Adamson
Training & Development Manager, Shobha Salon
"We love ezConnect’s robust texting capability and access to guests’ full conversation history. It’s beenvery valuable in managing cancellations and no-shows, and the automated responses outside of business hours have been a great touch point for our guests."
Nicole Acosta
Technology Specialist, VIO Med Spa
Solve all your needs with a single software solution
Here are a few ways our technology platform helps today's top-performing beauty and wellness brands.
Frequently Asked Questions
Can Zenoti Analytics provide reports for multiple centers?
The short answer is yes. Zenoti Analytics, by default, is designed to provide you with the data for all authorized centers. The standard default setting populates the data for all the centers. However, the dashboard does come with multiple filters so you can focus on the data that is important to you. The basic filters are center name, duration, such as day, quarter, month and year, and time period (i.e. week to date, month to date, etc.). The advanced custom filter lets you specify a time period of your choice.
What kind of filters and views can I access with Zenoti Analytics (Analytics Plus)?
Analytics Plus is an added feature that further improves the functioning of the Zenoti Analytics module. The feature allows you to customize your reports based on your preferences. Analytics Plus collates data from 25 different sources of your business and creates visuals to help you understand the outcomes of your processes. The system puts the data at your disposal and keeps it accessible for you on the go. Important dashboards are easily shared with employees for quick action items. Analytics Plus features allow viewer access for up to 4 users per center. Zenoti also offers Analytics Express, a set of predesigned dashboards covering top-line drivers, guest satisfaction, provider performance, and more.
How will the analytics dashboard help me make actionable decisions?
The main benefit of an analytics dashboard is data-driven decision-making. Analytics can help identify patterns and provide insights into sales, finances, and performance. It enables you to reduce inefficiency and streamline the business. By parsing the data, Zenoti Analytics helps you track how your business is doing. It prevents you from going by instinct alone and enables you to make informed decisions around pricing, hiring talent, maintaining inventory, increasing sales, and launching a marketing strategy. Furthermore, analytics gathers individual preferences from customer data so your team can improve the products and services offered. As the reports are interactive, users can easily extrapolate the data to note any interesting changes.
What kind of reports will Zenoti Analytics create for my salon?
Zenoti analytics can pull and map data for important processes of your business. Whether it is gaining insight into your business’s finances, daily sales, marketing data, operations data, employee attendance, and performance, Zenoti analytics can easily provide all these insights. Generate insights in just a few clicks through appointment reports, customer profile reports, business KPI reports, collections reports, membership loyalty reports, employee-wise tips and commissions reports, and more. The analytics module can customize reports the way you would prefer to see them and populate the dashboard for easy access.
