Online Booking
Elevate Your Online Booking Experience
Make it easy for guests to book anytime—from your website, app, or chat. Zenoti’s online booking solutions help you deliver a seamless, branded, always-on experience that delights guests and drives revenue.
Always On. Always On Brand.
Zenoti Online Booking works across web, mobile, and chat to deliver a frictionless experience, 24/7. It mirrors your in-center feel with fully branded flows, lets guests self-serve across channels, and intelligently handles scheduling so every slot, provider, and preference is honored.
24/7 Booking, Anywhere
Let guests book anytime via web, app, or SmartBot—branded to match your business.
Smarter Scheduling
An intelligent engine follows your rules, skills, and provider preferences to match the right provider every time.
Personalized Guest Journeys
Boost rebookings with tailored suggestions based on visit history and loyalty.
More Revenue, Less Effort
Drive upsells with packages, memberships, and prepaid options—built right into the booking flow.
How Zenoti Online Booking Works
01. Start Booking from Any Channel
02. Personalized Scheduling
03. Add Services or Book for Groups
04. Confirm, Pay, and Sync
Built for Simplicity. Optimized for Growth.
01. Zenoti Webstore
02. Consumer Mobile App
03. SmartBot
04. Omnichannel Sync
Built to Book. Designed to Delight.
“More customers are booking online, which means less time on the phone and more time for our team to focus on guests in the spa.”
John Teza
CEO, Hand & Stone Massage and Facial Spa
Integration
Seamless Sync Across Every Channel
Zenoti booking tools connect directly with your POS, CRM, and scheduling modules. Whether the guest books on mobile, online, or via SmartBot, every detail syncs instantly into your system—no manual entry required.
FAQ
How does Zenoti handle complex scheduling rules?
Zenoti’s smart booking engine enforces your rules like service gaps, processing times, and provider preferences.
Can clients book for multiple people or services?
Yes. Guests can book for groups or add multiple services in one session, with flexible payment options.
Is the booking experience branded to my business?
Absolutely. Zenoti Webstore and Mobile App reflect your brand’s design, tone, and layout.
Can new clients book through Google or social media?
Yes. Use Reserve with Google, and Book Now buttons on Facebook and Instagram to capture demand.
Can we collect deposits or payments online?
Yes. Zenoti supports deposits, full payments, and gift card redemptions during booking.
