Revenue growth of 5-15%.

Zenoti's marketing automation software is tailor-made for the salon and spa business. Our solution reduces the time and expense to plan and execute marketing programs. Most importantly, we help you grow revenue with lasting results.

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Automate your marketing.

Zenoti's Smart Marketing addresses the biggest marketing challenges for salons and spas. If you have limited marketing resources, cannot maintain consistent, personalized engagement, or aren't seeing lasting results – Zenoti can help.

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Campaigns that drive results.

Fill your schedule.

Retain more guests.

Increase guest spend.

Fill your schedule.

Next week's book busy for hair stylists, but not your aestheticians? Not a problem. Smart Marketing analyzes your appointment book to predict slow days and open availability, identifies the right customers to target, and works behind the scenes to fill your schedule in a way your best manager would.

Retain more guests

Retain more guests.

Zenoti goes well beyond sending ‘we miss you emails’ with the ability to engage and recover lost customers with a series of personalized communications. Just as importantly, our predictive analytics forecasts which guests you’re likely to lose, so you can initiate marketing and sales outreach before you've lost them. You can also set loyalty vehicles like loyalty programs and recurring memberships on auto-pilot.

Increase guest spend

Increase guest spend.

Whether it's through retail sales, upgrades or add-ons, Smart Marketing increases per visit spend. The system analyzes the ideal new services to introduce and promote to each guest. But it isn't just marketing; Zenoti also assists front desk staff and providers to upsell and sell more add-ons.

Get more reviews.

Digitize the entire feedback and review process. Our closed-loop feedback process enables you to collect more feedback from your guests. Reports, notifications and dashboards help you take action with both customers and staff. You'll also mitigate public negative reviews and promote more positive reviews on your social media platforms and website.

Put your business in your guests' back pockets.

Delight your customers with a rich mobile experience on your own branded app. Our customer facing app enables an elevated guest experience with:

- Fully-automated check-ins|
- Contactless payments for fast check-outs
- Elegant and fast mobile booking
- Access to special deals
- Access to account history and balances on memberships, packages and loyalty points

Support your franchise locations.

Maintaining brand standards can be challenging for a franchise business or even a fully owned chain. Zenoti marketing growth stack supports center level marketing needs as well as centralized marketing functions. Corporate office can create, share and deploy marketing campaigns for the entire network of salons and spas. Analytics map performance and ROI to each marketing program. Analyze what's working plus where and how to improve your marketing effectiveness.

Convert more consultations into paying guests.

Ensure staff is consistently following-up with visitors that came in for a consultation but did not convert into paying customers. Dashboards organize daily follow-ups and hold staff accountable. Reports identify your best performing staff for bonuses and poor performing staff for coaching.

Other features & functionality.

"Not many operations have an all inclusive suite of tools to be able to support our business. The one thing about Zenoti, with the Smart Marketing, gives the ability to build campaigns and reach our consumers in a very personalized way."

Dave Mortensen

Co-founder & President, Self Esteem brands

See us in action.

We'd love to demonstrate what we can do for you. Simply fill in this form, and we'll call you within 24 hours to set up a demo.

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