Loyalty Programs
Turn Guests into Passionate Advocates
Zenoti’s all-in-one platform helps salons and spas cultivate deep customer loyalty through personalized experiences, powerful memberships, and strategic referral programs, transforming clients into passionate brand advocates.
Make Your Guests Feel Seen, Known, and Valued
In the competitive beauty and wellness industry, customer retention is critical. Zenoti moves beyond simple loyalty points, nurturing emotional connections by making customers feel genuinely valued. Our integrated platform helps ensure repeat visits, fostering authentic loyalty and generating impactful word-of-mouth referrals.
Personalized Experiences
Build real customer loyalty with tailored interactions that make every guest feel seen and valued.
Memberships That Drive Growth
Lock in recurring visits and steady revenue with flexible, easy-to-manage membership programs.
Seamless Digital Journeys
Deliver frictionless booking, payments, and communication with intuitive, guest-friendly tools.
Smarter Loyalty Strategies
Use deep analytics and reporting to refine programs and boost long-term client retention.
How Zenoti Loyalty Programs Work
01. Tailor Your Loyalty Program
02. Launch Dynamic Memberships
03. Activate Referral Rewards
04. Engage & Personalize
05. Optimize with Insights
Powerful Features to Boost Loyalty
“Zenoti has allowed me to monitor and help my businesses grow. The loyalty point system is outstanding and guest love getting points on their purchases. Zenoti is the only choice for businesses wishing to grow!”
Brian Leo McCallum
Director, Roar Hair & Beauty
Integration
Seamless Integrations & Compatibility
Zenoti’s Loyalty Programs integrate fully with the broader Zenoti platform, including CRM, POS, marketing automation, and analytics. This integration ensures streamlined operations, easy scalability, and enhanced guest experiences.
FAQ
How does Zenoti help with customer retention and loyalty?
Zenoti builds emotional connections by personalizing interactions, offering robust memberships, flexible loyalty points, tiered rewards, and effective referral systems to ensure customer retention and satisfaction.
Can I customize the loyalty program to fit my business?
Absolutely. Zenoti offers extensive customization of points structures, tiered rewards, and membership options tailored specifically to your unique business needs.
Does Zenoti support multi-location businesses?
Yes, Zenoti provides organization-wide configurations and supports multi-center adaptability, ensuring consistent loyalty program execution and comprehensive tracking across all locations.
What kind of reports can I access?
Zenoti provides detailed Loyalty Program Performance Reports, Guest Retention and Feedback Summaries, Referral Effectiveness Tracking, and a Loyalty Points Liability Data Model for advanced analytics.
