Zenoti will partnerwith Zano Salons to provide cloud management software capable of unifyingoperations to realize growth potential while also meeting new post-COVIDcustomer expectations. Zano Salons offers customers luxury salon and spaservices across four locations and one academy in Illinois.
Zano Salons neededa cloud software system that provided a shared database – a single source oftruth – across locations. Zenoti provides Zano Salons with this solution and anunprecedented level of ease and convenience in accessing data to form powerfulinsights across all locations. As Zano Salons continues to grow, Zenoti’spowerful technology will unify operations and streamline management byproviding convenient insights into everything from inventory needs by locationto personalized marketing appeals.
With Zenoti’s smartmarketing solutions, Zano Salons now engages in targeted, data-drivenstrategies. Zano Salons can reach the right customer, with the right message,through the right method via the power of automated marketing. Zano Salons willuse their new marketing capabilities to communicate with customers effectivelyin the post COVID-19 world. For example, customers may receive an automatedtext message and/or email confirming appointment details, including newpolicies and check-in instructions, after booking.
As part ofpost-COVID health and safety measures, Zano Salons now offers customers digitalforms options. After booking appointments, customers will now receive automateddigital forms relevant to their services. Digital forms include everything fromin-take forms to specialized service consent forms). Customers can complete andsubmit digital forms at home or before entering the salon for theirappointment. Digital forms help customers avoid contact with frequently touchedsurfaces and unnecessary interactions with front-desk staff, encouraging socialdistancing while saving everyone time.
“Ensuring thehealth and safety of our customers and employees is a top priority. Zano Salonshas always been committed to providing clean and sanitary experiences for ourcustomers and employees. We now have additional solutions to provide even saferexperiences for our customers and employees post-COVID. We also have the toolswe need as a growing brand – tools that make both growth and managing multiplelocations easier,” said Sam Provenzano, Owner, Zano Salon & Spas.
For more information concerning Zenoti’s partnership with Zano Salons, please contact email@example.com.