Zenoti Customer Featured In Spa Business

Zenoti Customer Featured In Spa Business

Spa Business Case Study

Our customer, Blue Water Day Spa was featured in Spa Business, a leading wellness and beauty magazine. Find out what he has to say about Zenoti (formerly ManageMySpa)!

High praise for Zenoti in the Philippines

A desire to work with a single software provider influenced Blue Water Capitol’s decision to select Zenoti.

The day spa and medi-spa – which is located in Manila, the Philippines and caters to a high-end market – has been using the software since 2013. Owner Kristoffer Magcalas says that he picked Zenoti because of its mobile functionality, marketing tools and management capabilities.

Its booking app has been popular and Magcalas says more than 75 per cent of the spa’s regular clientele now uses it to make appointments. He’s also impressed with the marketing tools: “With more than 8,000 customers, I’m able to easily filter the database to create targeted promotions. I’m not limited to event-based or seasonal promotions any more and I no longer have to hire a marketing agency.”

As a direct result, it’s helped to “boost membership sales significantly” – spa memberships now account for 30 per cent of revenue.

Zeoti has also helped operations at Blue Water Capitol. “They went beyond scheduling and billing, with modules that integrated employee management, marketing and inventory,” says Magcalas, adding that he no longer needs to use Excel for stock checks. That’s because the inventory feature integrates with the rest of the software, so that stock levels are updated in real-time when retail and services are sold.

On top of that, Zeonti provides essential tracking tools for spa managers. “I personally find the mobile app for managers useful because it gives a straightforward view of what’s happening in my spa on a day to day basis. So, even if I’m not at the facility, I know whether things are on track,” says Magcalas.

Overall he feels that Zenoti is “critical to my spa operation and it helps me maintain high customer satisfaction and better utilise my staff.”

Check out the article on the digital edition of the magazine>Our all-in-one software has helped thousands of spas, salons and medi spas grow their revenue. Request a personal demo to learn more.

Interested to learn more? Book a free demo
Free Demo

Emily Martin

Copywriter, Zenoti

A self-confessed bookworm with a passion for languages and weaving together words. Happiest when immersed in nature, either on horseback or skis, or curled up with a good thriller. Emily's writing focuses on sharing trends and insights impacting the beauty and wellness industry.

Zenoti Appointment

Learn More

Zenoti Payments

Learn More

Latest Post

How the Zenoti Foundation Will be Helping Beauty & Wellness Businesses Find Their Greatness in 2021
Learn More
Going Green: How Beauty & Wellness Businesses can Reduce Their Environmental Impact
Learn More


Beauty & wellness in the post-COVID-19 world.
Learn More
30 Key Performance Indicators (KPIs) for Salons and Spas
Learn More
See how Zenoti can help your business grow
Book A Free Demo

See us in action.

We'd love to demonstrate what we can do for you. Simply fill in this form, and we'll call you within 24 hours to set up a demo.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.