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Your Zenoti April product upgrade is here. Learn about changes to forms and packages, along with links to support articles.

Appointment Book

New Alert Shows when Intake Form is Not Complete

If guests book an appointment when their intake form (Guest Custom Data Form) is incomplete, the appointment block shows an icon to alert the front desk. The front desk can then use the Appointment Follow Up screen to send a text or email to the guest with a link to the intake form (so that guests can access the form and provide the remaining details easily).

guest custom form not filled

Administrators must turn on a center-level setting to ensure that the icon appears when intake forms are incomplete (Loyalty > Settings > Guest Category > Guest Custom Data Not Filled). Read the help article.

Note: Administrators can configure a label for the Guest Custom Data Form, such as Intake Form, from the organizational-level setting (Organization Level > Organization > Organizations > Settings tab > Custom Data > Guest Custom Data Label). Read the help article.

guest custom data field


Define Discounts For Products in Custom Package Templates

Including retail products as part of a package is a great way to boost retail sales. You can now define discounts for products as part of a custom package template. For example, if a custom package template includes 10 units of a hair serum, you can define a 7 percent discount if guests buy 4-6 units and 10 percent discount if they buy 7-10 units.

Note: Administrators can configure a discount for products under the Free Products section of the custom package template; this discount can be a flat or a percentage amount. Read the help article.

product discount

If you need help activating any enhancements, contact support. To learn about the minor enhancements included in the April product upgrade, click the banner below.

april minor upgrades

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Emily Martin
Zenoti Copywriter
A self-confessed bookworm with a passion for languages and weaving together words. Happiest when immersed in nature, either on horseback or skis, or curled up with a good thriller. Emily's writing focuses on sharing trends and insights impacting the beauty and wellness industry.
Cullie Poseria
Senior Product Marketing Manager, Fitness
Coming from a healthcare family, growing up as a competitive athlete, and being trained as a filmmaker, and MBA, Cullie brings diverse experience to her storytelling and digital business-to-business product marketing. Her writing focuses on sharing trends and insights from her experience in software, entertainment, wellness, and fitness.

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