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How Be You Medical decreased manual workload by 81%

Be You Medical sought to ease their team’s burden and free up time to focus on patient care. Their messaging platform to communicate with clients, book appointments, and send out marketing materials proved to be no match for the 10,000-15,000 messages sent out each month.

Contents

The brand used zenoti to cut downon menial tasks.

The Challenge

Be You Medical sought to ease theirteam’s burden and free up time to focuson patient care. Their messaging platformto communicate with clients, bookappointments, and send out marketingmaterials proved to be no match for the10,000-15,000 messages sent out each month.

The Solution

To streamline Be You Medical’s workflow,Zenoti recommended a multifaceted approach.Zenoti Webstore automated the bookingprocess so guests could book online andreceive treatment forms ahead of time.Zenoti Connect enabled easy, 2-way textmessaging between guests and providers,as well as automatic sending of instructionsand appointment notifications.

  • Ensure guests receive a response out of hours with auto-reply
  • Provide 24/7 online booking capabilities and maximize bookings
  • Enable engagement with guests via text to reduce no-shows and cancellations
Be You Medical case study stats
"Our clients love thenew online booking system and the freedom to be able to book appointments without interaction. They also like being able to fill in forms and check their guest profile on the webstore for a history of their services. Overall, we couldn’t be happier with the solutions Zenoti provided!"

- Trisha Huff
Manager
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Emily Martin
Zenoti Copywriter
A self-confessed bookworm with a passion for languages and weaving together words. Happiest when immersed in nature, either on horseback or skis, or curled up with a good thriller. Emily's writing focuses on sharing trends and insights impacting the beauty and wellness industry.
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