ai lead management
Turn Every Lead Into a Loyal Guest
Zenoti’s AI-powered Lead Management captures, nurtures, and converts leads automatically. From call to click, AI tracks, scores, and follows up across every channel—so you can focus on closing, not chasing.
AI That Never Misses a Follow-Up
Leads come from everywhere—web forms, missed calls, social ads, referrals, and events. But without a connected system, they get lost in inboxes or fall through the cracks. Most teams follow up too slowly, too generically, or not at all. Every delay is a lost opportunity.
Zenoti’s AI-powered Lead Management doesn’t just store leads—it moves them. Automatically.
Captures leads
Captures leads from every channel and adds them into one unified view
Follows up immediately
Follows up immediately via text, email, or even voice calls—with zero manual effort
Scores and prioritizes
Scores and prioritizes based on behavior, interest, and engagement
Personalizes messages
Personalizes messages using Zenoti data like past visits, services viewed, or purchase history
Nurtures until they book
With intelligent, contextual conversations that adapt over time
No spreadsheets. No sticky notes.
Just more bookings and fewer missed opportunities.
How AI Lead Management Works
01. Capture leads instantly
02. Centralize everything
03. Score intelligently
04. Follow up on autopilot
05. Nurture and convert
Smart, Seamless, and Built for Growth
“Zenoti ensures leads no longer slip through the cracks and every lead is tracked through to closure – either won or lost. Our percentage of new clients has increased from 40% to 60%. This is a result of our improved lead tracking process with Zenoti.”
Arpit Goel
CEO, Berkowits Hair and Skin Clinics
Focus on Conversations That Convert
- Book more guests from every campaign, event, and channel
- Automatically follow up—even after hours or when your team is busy
- Prioritize high-intent leads based on real-time scoring
- Give guests relevant info, not generic responses
- Convert faster with consistent, data-backed touchpoints
Smart, Seamless, and Built for Growth
FAQ
Can this replace my existing lead capture tools?
Yes. Zenoti captures leads from websites, events, and third-party forms—then organizes and nurtures them in one place.
How does the AI know what to say to each lead?
It uses data from Zenoti—like appointment history, services viewed, and purchases—to personalize every conversation.
Will AI really follow up if my team doesn’t?
Absolutely. It sends messages, emails, or even makes voice calls automatically—even when your staff is busy.
Can I run multi-center campaigns?
Yes. You can manage campaigns across your brand while allowing local teams to execute on the ground.
How do I measure performance?
AI reports include conversion tracking, engagement rates, and lead health—plus plain-language summaries for quick insights.
Integration
Seamless Integrations & Enhanced Compatibility
AI Lead Management is built directly into the Zenoti platform. It syncs with your guest profiles, appointment history, campaign attribution, and more—so every lead is nurtured with context and converted with confidence.
