Nearby Availability
Keep Every Guest, Even When You’re Booked Solid
Missed appointments don’t have to mean lost revenue. With Zenoti’s Nearby Availability, guests automatically discover open slots at nearby locations when their preferred center is fully booked. Keep bookings, retain revenue, and build loyalty effortlessly.
Built to Retain, Designed to Scale
Zenoti’s Nearby Availability intelligently offers alternate slots at nearby locations when a guest’s first choice isn’t available. This automated, AI-driven solution seamlessly keeps your guests within your brand’s ecosystem, enhancing retention and scaling growth effortlessly.
Retain Your Guests
Keep the booking, even when the spot isn’t available.
Keep Revenue In-House
Maintain bookings and revenue within your brand’s network.
Reduce Churn
Automated rebooking provides flexibility that reduces guest churn.
Insights & Analytics
Track retained bookings and revenue with clear, insightful metrics.
How Nearby Availability Works
Step 1: Initial Booking Attempt
Step 2: Smart Recommendations
Step 3: Effortless Booking Completion
Advanced Features for Effortless Guest Retention
FAQ
How does Zenoti determine nearby locations to suggest?
Zenoti uses a customizable geo-radius (typically 1–5 miles) and filters results based on service availability and proximity.
Are guests clearly informed when booking at a different location?
Yes, guests see clear indications of alternate locations during booking, maintaining brand continuity and trust.
Can this feature be disabled for specific services or locations?
Absolutely. Nearby Availability can be customized or disabled per service, location, and booking type based on your preferences.
Can staff view these alternate bookings clearly?
Yes, all bookings appear transparently in your centralized Zenoti appointment management system, clearly marked for easy identification.
Does Zenoti provide detailed reporting on bookings retained?
Yes, comprehensive reports detail bookings captured and revenue retained, empowering informed decision-making.