every guest, every time
Delight Your Guests with Every Interaction
Today’s guests expect more: mobile booking, contactless checkout, personalized offers, and a brand experience that feels effortless. Zenoti makes it all possible—with AI, automation, and a guest-first design that transforms convenience into loyalty.
Create the Experience Guests Expect
Today’s guests expect more than great service—they expect seamless, tech-enabled experiences. Zenoti helps you deliver convenience, personalization, and connection from booking to checkout.
Build Loyalty Through Better Engagement
A great experience doesn’t end after the appointment. Zenoti helps you stay connected and top-of-mind with tools that deepen loyalty and encourage repeat visits.
- Post-visit follow-ups and satisfaction surveys
- Points-based loyalty programs with easy redemption
- Guests are 3.5x more likely to rebook when loyalty and preferred provider features are combined
- Automated thank-you messages and review requests
- Birthday and milestone offers that feel personal
- Gift cards and AI-powered referrals to attract new guests
Make Every Visit Feel Effortless
From the moment a guest discovers your brand to their next rebooking, Zenoti removes the friction.
- One-tap rebooking based on guest preferences
- Smart waitlists that suggest alternatives and fill last-minute cancellations
- Integrated payments and tipping
- Guest-facing apps for easy engagement and rewards tracking
Results that speak
84%
of guests who book online return within 90 days
25%
increase in revenue from online gift cards
30%
more new guests driven through referrals and gifting
“Since memberships are important to our brand, the flexibility Zenoti offers allows our guests to choose what’s right for them. We’re pleased to be able to build stronger customer relationships with the effortless, integrated communications and marketing solutions.”
Allie T. Mallad
Chairman & CEO, Massage Green Spa
“For us, this ease of booking has been the foundation of our brand. We focus on making the process as simple and seamless as possible for our clients.”
Kyla Dufresne
Founder and CEO, FoxyBox Laser and Wax Bars
Experiences That Turn Into Loyalty
Zenoti empowers you to create unforgettable guest journeys—without putting more work on your team. The result? Higher retention, more referrals, and guests who can’t wait to return.
