For years, software has helped you run your beauty, wellness, or fitness business. It has assisted your team with booking appointments, managing client information, and sending marketing messages. But what if your software didn't just assist you? What if it did the work for you?
News flash: This is no longer a "what if" scenario. It's happening now. Meet the Zenoti AI Workforce, a team of specialized AI Agents designed to automate routine tasks, unlock new growth opportunities, and free your staff to focus on guests.
Think of these AI Agents as team members driving results for your business 24/7. We've trained them on the collective intelligence of over 30,000 Zenoti-powered businesses across 50 countries, so they're hip to challenges you face and opportunities you might be missing.
Meet the new AI agents on your team
The move from software that assists to a workforce that acts is a game changer. Zenoti’s AI Workforce is a suite of specialized agents, each designed to handle specific business functions. Say hello to key players ready to join your team.
The always-on receptionist
Your front desk is the hub of your business, but what happens when your staff are busy with a guest or the phone rings after hours? Zenoti’s AI Receptionist steps in, answering every call, 24/7. It can book new appointments, handle frequently asked questions, process rescheduling requests, and more. It even follows up on missed calls, turning them into confirmed bookings and ensuring no opportunity is lost.
With 77% of salon and spa customers saying calling is always or mostly the easiest way to make changes to appointments, every call you miss is a client you lose. See Zenoti’s AI Receptionist in action.
AI Receptionist is available now.
The proactive concierge
All customer interactions hold potential. Zenoti’s AI Concierge serves as your always-on engagement hub, analyzing phone calls, text messages, and web chats to identify missed revenue opportunities. It provides real-time prompts to your staff and can automatically trigger intelligent follow-ups to recover bookings that might otherwise have slipped away.
Powering AI Concierge is HyperConnect, the AI phone line that lets you spot trends like a boss, stop revenue leaks, coach your team better, and more.
AI Concierge is available now.
The dedicated lead manager
Growth depends on converting leads into loyal clients. Zenoti’s AI Lead Manager captures, scores, and qualifies leads from all your channels. It automatically follows up with personalized campaigns and provides your team with alerts and centralized tracking, so you never lose sight of a potential new guest.
See how AI Lead Manager works.
AI Lead Manager is coming soon.
The strategic marketer
Effective marketing is about sending the right message at the right time. Zenoti’s AI Marketer analyzes guest behavior, business availability, and individual preferences to create and execute personalized marketing campaigns your audience actually cares about, driving bookings.
AI Marketer learns what drives clicks and suggests optimizations at every step. Take a look.
AI Marketer is coming soon.
More agents on the way
This post features a few key members of Zenoti’s AI Workforce. Be on the lookout for additional agents we plan to roll out, like AI Scribe for notetaking and AI Dispute Manager for handling chargebacks.
Preview AI Scribe to see how relieving providers of notetaking helps them stay present with guests.
Redefining the future of beauty and wellness
The introduction of Zenoti’s AI Workforce heralds a new chapter for the beauty, wellness, and fitness industries. It moves businesses beyond simply managing their day-to-day operations to actively and intelligently growing them. With AI agents handling the routine, your team is empowered to focus on the human element that sets your brand apart.
“Zenoti’s AI Workforce represents a radical shift in how technology serves our industry. Until now, technology has largely assisted people in their work – helping them book appointments, run campaigns, or manage operations. With AI Agents, the software actually does the work.”
– Sudheer Koneru, CEO and Co-Founder, Zenoti
By taking administrative tasks off your team’s plates, you empower your providers to be more creative, your front desk to be more hospitable, and your managers to be more strategic. Think of it as human talent and artificial intelligence working together to achieve unprecedented growth and deliver unparalleled guest care.
What makes Zenoti’s AI Workforce different?
While other software platforms race to add AI features, Zenoti is built on intelligence. What does that even mean? We'll explain: AI isn’t a layer we’ve tacked on – it’s built into the platform.
