Beauty Box Moves to Zenoti To Enhance Customer Experience

Zenoti, the leading cloud-based platform for beauty and wellness businesses, is partnering with Beauty Box to provide an elevated customer experience, enhanced marketing, inventory management and analytics  

Beauty Box Moves to Zenoti To Enhance Customer Experience

Manchester,UK – Beauty Box, Bristol’s leading luxury collection of beauty salons, has switched to Zenoti, citing the software’s capability to enhance their in-store and customer experience. Powering more than 12,000 businesses in over 50 countries, Zenoti is the leading software choice for salon and spa chains. Instead of managing a different software for each aspect of the business, Zenoti enables businesses to streamline and manage their operations in a single cloud-based solution.

Beauty Box offers luxury salon services ranging from relaxing spa treatments to advanced skin care and cosmetics treatments. They pride themselves in providing a haven of tranquility for their clients, however their previous software solution was limiting and could no longer keep pace with their business needs.

“Our previous software solution was clunky, slow and took over a minute to book an appointment,” says Julia Vickers, Beauty Box Owner. “Zenoti provides a scalable, cloud-based software solution that is constantly upgraded and enhanced. Also, the customer experience is elevated through seamless online booking and the mobile app, and we loved the idea of using iPad in the Salon. Zenoti ensures that we have continuous access to industry-leading technology innovations and continue to provide enriching experiences to the customers.”

Additional software enhancements prompting adoption by Beauty Box include Zenoti’s touchless and mobile solutions which serve all aspects of consumer engagement, allowing for easy appointment scheduling, self-check-ins, automatic payments and more. Zenoti’s mobile booking and intake forms avoid contact with commonly touched surfaces –from pens to clipboards – and eliminate unnecessary front desk tasks during check-in.

Zenoti payments enable the Beauty Box team to secure bookings and reduce no-show and cancellation revenue loss, while added marketing tools such as online gift cards and customer loyalty programs fuel new revenue streams.

Zenoti’s centralized inventory management yields more efficient tracking and management between locations, while powerful analytics quickly surface insights that drive business results. With Zenoti analytics, Beauty Box can easily access and monitor data on a single center level, or across the entire organization in real-time. Zenoti Analytics provides custom reports and dashboards and offers predictive analytics capabilities to forecast future business performance.

“Zenoti remains committed to helping businesses find their greatness and achieve better business performance including higher revenues and increased operating margins, while enabling our industry to set new standards for the consumer experience,” said Sudheer Koneru, CEO at Zenoti.

Zenoti is proud to serve the growing needs of the industry and support a successful portfolio of global brands including European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Hair Cuttery, Profile by Sanford and, most recently, Toni&Guy.


Beauty Box is a luxury collection of beauty salons located across Bristol city. They offer over 100 treatments for busy men and women, ranging from relaxing spa treatments to advanced skin care and cosmetic treatments. They currently have 3 locations and pride themselves on providing a haven of peace and tranquility for their clients. 



Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. The Zenoti platform is engineered for reliability and scale, harnessing the power of enterprise-level technology for businesses of all sizes.

Zenoti powers thousands of spas and salons in more than 50 countries. Zenoti allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. To learn more about Zenoti visit us online and follow us on TwitterFacebookInstagram, and LinkedIn for the latest news and updates.


Janine Worthington                              


+1 206 354 9093                          

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