Boost productivity, enhance efficiency, and serve more walk-ins

Empower walk-in guests to independently book appointments or check themselves in and free up the front desk team with a self-serve kiosk.

Enjoy unparalleled waitlist management

Easily manage busy days while maximizing appointment slots. Guests add themselves to the kiosk waitlist, select a timeslot, service, and provider, and can wait at their location of choice. The system provides a wait time estimate based on appointment history and texts them when it is their turn.

Book different types of services

Easily manage busy days while maximizing appointment slots. Guests add themselves to the kiosk waitlist, select a timeslot, service, and provider, and can wait at their location of choice. The system provides a wait time estimate based on appointment history and texts them when it is their turn.

Promote brand offerings

Easily manage busy days while maximizing appointment slots. Guests add themselves to the kiosk waitlist, select a timeslot, service, and provider, and can wait at their location of choice. The system provides a wait time estimate based on appointment history and texts them when it is their turn.

Did you know?

Businesses with in-store kiosks reduce guest turnaway up to 14%.

Create a low-touch, high-quality guest experience

Display wait time

Customers can see the number of people ahead of them and estimated wait time before adding themselves to the line.

Offer group booking

One guest can book a group appointment for multiple people to visit for either the same or different services.

Status notifications

Provide guests with SMS updates on next-in-line, overall queue position, and wait time.

Prompt for mandatory fields

Guests are alerted to fill in required details, such as name, phone number, and email address.

Enable price scaling

Define and share provider service prices to guests.

Capture guest consent

Create personalized self-check-in experience, including prompts to complete any necessary digital forms and waivers.
Over the years, the Hair Cuttery and Bubbles brands built a strong customer base by offering services customers love. Now we are taking our service to the next level by elevating customer and employee experiences through advanced technology. With Zenoti, it’s easier for employees to deliver exceptional customer service and provide seamless brand interactions customers expect today.
Seth Gittlitz, CEO
Hair Cuttery
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Create a receptionless, state-of-the-art experience

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Frequently Asked Questions

What is salon Kiosk Management?

A salon Kiosk is platform which essentially puts your salon or spa in the hands of the customers. An interactive system, kiosk is quite literally an off shoot of your salon both within the premises and outside at public places such as malls, and events. Within your salon premises, a kiosk works to offer seamless guest experience from the time the guest arrives to the time they leave. Outside the premises, it is used as a direct marketing tool and is the digital version of “word of mouth” promotion of your business. When used as a direct marketing tool, the platform showcases your salon’s offering and talent and also helps accept new bookings. Aside the above a kiosk is an easy way to also collect survey responses, educate people on hair and skin care etc.

How does Kiosk manage the guest flow?

A salon/spa kiosk manages the guest flow by providing them with a no wait experience. No sooner does the guest walks in, they land in front of a kiosk, which encourages them to do self check-in. Often placed either at the front desk or near to the front desk a kiosk helps the customer to save time by avoiding the queue and or waiting to be attended by the front desk staff. Once the check-in is completed, the guest is guided to the assigned staff for rendering of services. After obtaining the service, a kiosk can allow the guest to make the payments and check themselves out. All of it can be accomplished without any external help.

How does Kiosk help in elevating guest experience?

A kiosk is a great tool to engage your clients. With touchless experience gaining much traction, a kiosk helps provide the guests with a sublime experience. A self check-in kiosk allows the guests to skip the front desk and check themselves in. The staff receives an intimation as soon as the guest checks in and they can focus on service, retail support and check out.  A kiosk placed strategically i.e. in close proximity to the front desk can help it gain traction with clients. Perhaps, one of the ways a kiosk elevates guest experience is by ensuring that they no longer have to wait in queue to just let your front desk staff to know that they have since arrived.

Can I customize Kiosk for my salon business?

The one word answer to the question is, “Yes”. In order for your brand name to be highlighted, a Kiosk can be easily customized for your salon business. Zenoti’s salon/spa management software allows for customization such that, at all times, the software is highlighting your brand to the guests. Setting up a kiosk is fairly easy. Zenoti Go, the latest offering from Zenoti transforms the guest experience by offering a completely seamless experience from the time of check in to check out. Zenoti Go can be easily customized to suit the needs of your business and works perfectly fine as either a customer facing app or in a kiosk.

Dominic Blake, Blushes Hair & Beauty
Dominic Blake
Managing Director, Blushes Hair & Beauty
Isabel Steward, Douglas J Companies
Isabel Steward
Director of Guest Service, Douglas J Companies
Brendon Mann, Epic Hair Designs
Brendon Mann
Director, Epic Hair Designs

See us in action

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