Automated Waitlist Management
Never Let a Slot Go Un-booked
Zenoti’s Automated Waitlist Management seamlessly fills appointment cancellations without front desk intervention. Guests easily join waitlists online and receive instant notifications when their desired slots open—resulting in more bookings, reduced staff workload, and increased guest satisfaction.
Transform Cancellations into Opportunities
Cancellations no longer mean lost revenue. Zenoti’s intelligent waitlist feature enables guests to effortlessly join waitlists directly from your Webstore or mobile app. As soon as a cancellation occurs, Zenoti immediately notifies the next guest, automatically filling the slot. This proactive system boosts your revenue, maximizes appointment utilization, and frees your front desk from manual tasks.
Increased Revenue
Boost monthly income up to ~$763 per location.
Save Staff Time
Enable seamless guest self-service, reducing front desk workload.
Enhanced Guest Experience
Instant notifications delight guests by giving quick access to preferred slots.
Maximized Efficiency
Automatically fill appointment gaps, optimizing your schedule.
How Zenoti Automated Waitlist Management Works
Step 1: Guests Join Easily
Step 2: Real-Time Slot Monitoring
Step 3: Automatic Booking Confirmation
Powerful Capabilities for Maximum Convenience
“Using Zenoti has transformed my business. Recent innovations, like AI integration and automated waitlists help me reach my personal growth goals and expand my business ventures.”
Julie Schumacher
Owner, Rumors Salon
Integration
Effortlessly Integrated for Maximum Impact
Zenoti’s Automated Waitlist Management smoothly integrates with your Webstore, Customer Mobile App, and appointment management systems. Alerts are dispatched via built-in SMS and email, requiring no additional software or hardware.
FAQ
How do guests join the waitlist?
Guests see a clear “Join Waitlist” prompt during online booking, selecting their preferred slots seamlessly.
What if guests don’t respond in time?
The system automatically moves to notify the next guest on the list after the predefined response window expires.
Can staff manually manage the waitlist?
Yes, staff can easily manage, adjust, or manually book appointments directly from Zenoti’s appointment interface.
How does automated waitlist management increase revenue?
By instantly filling canceled slots, you consistently capture potential lost revenue, significantly increasing monthly earnings.
Is setup complex?
No. Simply enable the feature in your Zenoti settings; it operates automatically and efficiently once activated
