Medspa Software

Effortless Operations. Clinical Excellence. Exponential Growth.

Running a successful medical spa business demands more than cutting‑edge lasers or serene treatment rooms. Owners must attract new patients, optimize provider schedules, and deliver flawless clinical outcomes—all while navigating strict regulatory standards and rising competition.

Zenoti removes that complexity with AI‑powered management tools for Medspas that streamline operations, elevate every guest experience, and unlock growth.

All-in-one, AI-powered software trusted by the fastest-growing medspas in the world.

What’s Slowing Down Growth in the Medspa Industry?

Fragmented Workflows Slow Down Care

Medspa teams often juggle multiple disconnected systems for booking, charting, photography, and documentation. This fragmentation creates inefficiencies, increases administrative burden, and disrupts the clinical flow—costing time and diminishing the patient experience.

Inconsistent Charting & Documentation Risk Compliance

Manual or inconsistent charting methods can lead to missed injection details, errors in treatment history, and exposure to audit risk. With growing regulatory scrutiny and high patient expectations, maintaining accurate, compliant, and accessible records is a growing challenge for many clinics.

Limited Revenue Per Member

Disconnected systems miss key upsells—training, retail, VIP access—because they can’t surface the right offer at the right time.

Weak Patient Retention & 
Follow-Up

Many medspas struggle to bring patients back after an initial treatment. Without structured care plans, personalized communication, or clear treatment pathways, clients often drift—resulting in missed revenue and lower lifetime value.

Built for Medspas

Purpose-built for medspas, Zenoti seamlessly integrates AI-powered charting, HIPAA-compliant photo management, personalized treatment quotes, targeted marketing, and robust loyalty programs into a single unified system.

Streamline charting and compliance

Reduce documentation time with AI-powered charting, built-in photo tools, and real-time compliance tracking—all in a single, seamless workflow.

Retain more with memberships & follow-ups

Keep patients engaged with personalized memberships, beauty banks, and automated pre- and post-care communication that increase repeat visits.

Spa owner with Provider

Boost case acceptance with smarter consultations

Equip providers to close more treatments with instant quotes, tailored plans, and financing options that make it easy for patients to say yes.

medspa inventory

Maximize profit with smarter inventory tracking

Auto-track syringes, peels, IV bags, and more—monitoring usage, expiry, and profitability down to the service level

FEATURED

Meet Your AI Receptionist

Zenoti’s AI Receptionist handles missed calls instantly, turning potential lost revenue into confirmed appointments. Whether your front desk is tied up or offline, the AI steps in with real-time, two-way SMS to engage, answer questions, and complete bookings—delivering convenience to clients and peace of mind to your team.

  • Auto-respond to missed calls with personalized text conversations that capture bookings in real time
  • Book, reschedule, or waitlist clients instantly—no apps, no downloads, no staff intervention required
  • Recover thousands in lost revenue by converting missed calls into appointments without lifting a finger

 

“Zenoti has been essential since our 2019 transition. It unified three databases and now runs everything from bookings to payments—we couldn’t operate without it.”

Jo Kelton

Chief Operating Officer, Removery

“Zenoti is the engine behind our growth. The branded app makes scheduling effortless for our clients, and our team loves how easy it is to manage appointments and waitlists. And as we grow, Zenoti is ready to grow with us.”

Holly Green

Director of Operations, The Vanity Bar

“With Zenoti, we’ve brought back hundreds of guests for recurring visits, and now run targeted campaigns that fill slow days and drive upsells, all without pulling our team away from in-clinic care.”

Dr. Hannah Vu


Managing Director, SkinZone Laser & Cosmetic Surgery

“Zenoti has transformed the patient journey. Memberships, packages, Smart Marketing, and loyalty—all in one platform—have boosted both experience and business.”

Manish Goomar


Chief Digital Technology Officer, Options Medical

“Zenoti unified four brands, POS systems, and service models—bringing our operations, tech, and teams together like never before.”

Adel Farhat


Executive General Manager, Silk Laser

“Zenoti is central to our operations and guest experience. Its intuitive design keeps things efficient for our team and seamless for our guests.”

Amanda Hopper


Director of Financial Operations and Guest Services, 
St. George Med Spa

FAQ

Can Zenoti support large gyms or multi-location chains?

Yes. Zenoti is built to scale—offering centralized control with site-level flexibility for franchises, clubs, and chains.

How does Zenoti help reduce churn?

Yes. Zenoti is built to scale—offering centralized control with site-level flexibility for franchises, clubs, and chains.

What kind of operations can be automated?

Yes. Zenoti is built to scale—offering centralized control with site-level flexibility for franchises, clubs, and chains.

Do I need separate tools for different functions?

Yes. Zenoti is built to scale—offering centralized control with site-level flexibility for franchises, clubs, and chains.

Can Zenoti help me attract more members?

Yes. Zenoti is built to scale—offering centralized control with site-level flexibility for franchises, clubs, and chains.

Run your medspa on one powerful platform—built to grow your business.

New! Learn how The Glam House creates magical experiences that go beyond hair on the latest Growth Diaries episode