Share this article
Wellness industry employee explaining about the product to client
Back

Easily Manage Services With Processing Times & Multiple Steps

Share this article
Contents

Your spa, salon or medi-spa probably offers services that include multiple steps, or segments, that are shared between multiple service providers. For example, a Hair Color service typically combines a wash + dry + color + processing time + wash + dry. Zenoti (formerly ManageMySpa) makes the process of booking and assigning each of these multi-step, multi-therapist services quick and easy. For example, you might assign the first wash and dry to a washer, the coloring to a stylist, the second wash to another washer and the last dry to the stylist. By assigning each segment to the right provider, your receptionist always has an accurate view of availability. The processing time is important for the receptionist to be able to assess the stylist’s availability and book another service during that time.

Hair color segments

The system will automatically adjust commission and utilization metrics for each service provider. Creating services with segments also enables you to assign multiple therapists for a service. For example, if your spa offers a couple’s massage, you can create a service with two segments. When the receptionist books the appointment, she simply assigns one of the segments to the second therapist. Again, each therapist will be awarded the appropriate commission amount and utilization metrics will be accurate.For a step-by-step process of creating multi-step services with processing time, read our support article - Add Processing Time To A Service And Break A Service Into Segments.

Share

What you should do now

Whenever you’re ready… here are ways we can help you grow.
See us in action
We’d love to demonstrate what we can do for you and grow your business with us.
Get A Free Demo
Get Industry Tips
Sign up for updates delivered directly to your inbox.
Sign Up
Cullie Poseria
Senior Product Marketing Manager, Fitness
Coming from a healthcare family, growing up as a competitive athlete, and being trained as a filmmaker, and MBA, Cullie brings diverse experience to her storytelling and digital business-to-business product marketing. Her writing focuses on sharing trends and insights from her experience in software, entertainment, wellness, and fitness.
Emily Martin
Zenoti Copywriter
A self-confessed bookworm with a passion for languages and weaving together words. Happiest when immersed in nature, either on horseback or skis, or curled up with a good thriller. Emily's writing focuses on sharing trends and insights impacting the beauty and wellness industry.

Recommended Reading

Dominic Blake, Blushes Hair & Beauty
Dominic Blake
Managing Director, Blushes Hair & Beauty
Isabel Steward, Douglas J Companies
Isabel Steward
Director of Guest Service, Douglas J Companies
Brendon Mann, Epic Hair Designs
Brendon Mann
Director, Epic Hair Designs

See us in action

We’d love to demonstrate what we can do for you. Fill in this form & we’ll contact you within 24 hours to schedule your free demo.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Button Text