Kingsmen Hair Partners with Zenoti for Growth Solutions

Zenoti is excited toannounce a new partnership with Kingsmen Hair, a barbershop and salon brandwith 45 locations across Australia. Along with signature haircuts for men,women, and children, Kingsmen Hair offers clients traditional barbershop shavesand beard trims. Kingsmen Hair decided to make the switch from a paper-basedsolution to Zenoti as their cloud management system to solve growth challenges.

Kingsmen Hair sought acloud management system capable of scaling with their business as their networkcontinues to grow. Zenoti’s technology – designed for multi-center brands –provided the solutions Kingsmen Hair needed to meet growth goals. Along withother improvements, Kingsmen Hair can now:

  • Allow customers to search for thebest appointment time, with their preferred service provider, at the mostconvenient location in one simple search.
  • Access key reporting across allfranchise locations on one platform.
  • Seamlessly integrate with Shopifyto support online retail sales of owned product lines, improving inventorymanagement, sales, and reporting.

Kingsmen Hair alsolaunched a Zenoti-powered employee-facing mobile app to improve operationalprocesses. Staff can trackkey services data, earnings, and schedules from the convenience of theirpersonal mobile devices. Kingsmen Hair also empowers their employees to set goals and track KPIs. WithZenoti capabilities, Kingsmen Hair offers staff a more transparent andefficient way to work.

Kingsmen Hair’s newemployee-facing mobile app complements their post COVID-19 strategy toencourage staff and customers to maintain social distancing and reduce contactwith commonly touched surfaces. Powered by Zenoti, Kingsmen Hair also offerscustomers a branded mobile app that meets new post-COVID expectations.

With the new app,Kingsmen Hair customers can now check-in upon entering salon doors throughgeo-fencing technology – no need to interact with front-desk staff. Serviceproviders receive an immediate notification of their arrival, reducingcustomers in-store for wait-times. During visits, Kingsmen Hair serviceproviders can revise customer invoice to add chair-side upgrades from usingtheir employee-facing mobile app. At check-out, customers avoid commonlytouched POS equipment and pay, tip, rate, and rebook from the convenience oftheir mobile devices. Staff receive immediate payment confirmationnotifications.

“Kingsmen Hair isgrowing. We need solutions that help us scale. Zenoti provides us thosesolutions with seamless technology that helps us improve our overall operations,and our customer experiences. With Zenoti, we’re offering unprecedented easeand convenience to both our employees and customers – that’s more importantthan ever in creating the kind of experiences expected in a post-COVID world,”said Kingsmen Hair owner, Mohamad Mourtada.

For more information concerning Zenoti’s partnership with Kingsmen Hair, please contact press@zenoti.com.

ABOUT ZENOTI

Zenoti provides an all-in-one, cloud-based softwaresolution for the spa, salon and med spa industry. The Zenoti platform isengineered for reliability and scale, harnessing the power of enterprise-leveltechnology for businesses of all sizes.

Zenoti powers thousands of spas and salons in more than50 countries. Zenoti allows users to seamlessly manage every aspect of thebusiness in a comprehensive mobile solution: online appointment bookings, POS,CRM, employee management, inventory management, built-in marketing programs andmore. Zenoti helps clients streamline their systems and reduce costs, whilesimultaneously improving customer retention and spending.

To learn more about Zenoti, visit https://www.zenoti.com or follow us on Twitter, Facebook, Instagram, and LinkedIn for the latest news and updates.

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Dominic Blake
Managing Director, Blushes Hair & Beauty

50% increase in self-service booking.

Isabel Steward
Director of Guest Service, Douglas J Companies

500% increase in customers using digital forms prior to treatment.

Brendon Mann
Director, Epic Hair Designs

100% increase in direct mail results.

Theresa Savage
CEO, Inspa

70% drop in cancellations using Connect.

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