Build brand loyalty and increase revenue with memberships

Developing a relationship between you and your guest is key to business success. Create lifelong, loyal customers with flexible, convenient membership programs.
Wellness industry employee explaining about the product to client

Generate predictable revenue

Incentivize signups and strengthen relationships with members-only pricing. Provide different subscription models for monthly recurring memberships and one-time visits and restrict cancellations to a specific timeframe with lock-in periods.

Customize benefits

Create programs that resonate with your member’s unique goals and requirements by defining how they collect and redeem credits. Set up member-only discounts on services and retail purchases, optimize discounts for peak and non-peak days, and lots more.  

Provide hassle-free access across locations

Enable members to seamlessly use their membership at multiple brand locations or centers with our integrated system.

Grow your network

Expand your audience and increase referrals by allowing guests to share their membership benefits with friends and family.

Personalize programs by center

Give managers the flexibility to create or modify memberships according to demographic differences at specific locations with center-level permissions.

Give members easy sign-up options

Deliver a seamless and convenient sign-up experience through your Webstore, app, or in-store at a POS. 

Renew memberships effortlessly

"Set it and forget it" with auto-recurring payments and memberships that save you time. Paid in Full (PIF)memberships automatically renew to a recurring membership at the end of the term.

Did you know?

Returning customers spend 120% more than new customers per year.
Businesses that drive recurring membership sales recovered faster post-COVID and saw a 41% increase in revenue.
Zenoti customers experience up to 37% MoM growth with our membership solutions.

Make membership management easy!

Give your team the tools they need to deliver phenomenal experiences with instant membership recognition and anytime access across your network.

Future start dates

Enable customers to choose their start date at sign-up.

Cancellation features

Set credit expiry dates and grace periods or convert them to giftable credits at the end of the term.

Flexible plans

Upgrade or downgrade members to a different plan in a few clicks.

Trial runs

Offer limited-time introductory programs that automatically convert to regular memberships after a predetermined time.

Less front desk work

Put the minutia of memberships on autopilot and empower front desk staff to focus on your guests, not admin work.

Quick kickoff

Save time at sign-up with automatic profile updates and welcome communications.

Varied offerings

Encourage membership purchases with credit and discount-based options that nurture relationships and make services easily accessible.

Reports

Stay up to date with status updates and track membership details, such as expiry, cancellation, suspension, and active.

Freeze benefits

Allow members to freeze benefits and collections if needed.
"Prior to Zenoti, we only offered annual memberships. Once we found Zenoti, we were actually able to change our membership model. Within a month, we were rolling out a new monthly recurring membership model that was better for our members, local franchise owners and our brand. Our members are more engaged and losing more weight, which helps us drive our brand into the community.”
Christine Tomes
Senior Director, Profile
"When we opened our third location with Frenchies, we knew that we needed the right software vendor to help us scale and grow as a franchise system. We switched to Zenoti because it is designed to support enterprise or franchise systems and would help us grow rapidly. Zenoti is truly the foundation of how we can have memberships as a franchise.”
Michelle Brisbois
VP of Franchise Operations, Frenchies Modern Nail Care

Learn how you can boost revenue with membership programs that work.

Download our membership guide today and learn:
  • The benefits of membership programs.
  • How Zenoti supports memberships for multi-location brands.
  • Why do businesses struggle with membership programs, and how to prevent this?
  • How Zenoti helps you sell more!

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Frequently Asked Questions

What benefits are available through Zenoti membership?

The primary benefit that Zenoti membership provides is that it can easily accommodate almost all demands of the guests. With robust membership plans, Zenoti membership allows you to share your plan with friends and family, temporarily freeze the account, upgrade to various tiers, auto renewal, and select your own frequency of recurring payments (monthly, quarterly, or yearly). Further, Zenoti membership is also equipped to assist with marketing by sharing customized offers and give sign-on bonus and extended discounts and bonuses based on the membership tier. Zenoti membership plans can easily offer extended lock-in period for special deal.

What is the different salon membership offered by Zenoti?

Zenoti salon membership plans are designed to work the way you want. Essentially, it is developed to simply incorporate the membership plans that you feel will work the best for salon or spa. Amongst the various types of memberships that can be easily configured can be broadly classified under two heads, namely recurring membership and non-recurring membership. These plans can be further sub-divided based either based on a pre-configured plan based tier system such as silver, gold or platinum or a reward point based tier system, whereby the guests membership is upgraded based on their reward point accumulated by them. For each level of the tier-based membership, Zenoti membership management allows you to configure different reward point accumulation system and benefits.

How does Spa/Salon membership work?

A salon/spa membership program works by extending multiple benefits to your clients. With a client first approach, the membership program works in complete alignment with the client’s specific goals. By providing multiple types of membership programs such as monthly or quarterly recurring plans, the business can extend varied types of offers, members-only pricing, customized discounts to the clients for both services and products. Some membership models are designed to offer the entire membership charges by offering additional discounts on purchase of goods and services. Aside from the above, a well-crafted membership program allows the client to avail membership benefits across multiple stores. In order to extend the ease of renewals to clients the membership program can also be set for automatic renewals by setting up automatic payments.

How can Zenoti membership help to grow business or network?

The basic modus operandi of the Zenoti membership platform is to encourage brand loyalty and increase revenue with memberships. Therefore, the platform allows to create of multiple and flexible membership platforms, which are well suited to clients’ budgets and tastes and ensure that the business gets a steady stream of revenue. One of the prime ways that Zenoti membership helps a business to grow exponentially is by allowing clients to limitedly extend the benefits of their membership plans with at least 3-5 other clients, who may be their family or friends. As a result, the member client feels richly rewarded in lieu of the membership charges, and the business gains new clients. Further, the new clients having well understood the benefits of the membership program are automatically encouraged to sign up for the program.

Dominic Blake, Blushes Hair & Beauty
Dominic Blake
Managing Director, Blushes Hair & Beauty
Isabel Steward, Douglas J Companies
Isabel Steward
Director of Guest Service, Douglas J Companies
Brendon Mann, Epic Hair Designs
Brendon Mann
Director, Epic Hair Designs

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