Business Intelligence That Helps You Make Better Decisions
Know Where You Stand
In the beauty and wellness industry, data can be your greatest competitive advantage. Zenoti gives you access to industry-wide benchmarks collected from 30,000+ businesses—so you can compare performance, set smarter goals, and act on what matters.
Deep Revenue Insights
Compare revenue by guest, provider, or service type to uncover growth opportunities.
Performance at a Glance
Identify performance gaps across locations and staff with real-time visibility.
Smarter Benchmarks
Understand rebooking, retention, and membership rates—and how you compare to peers.
Data That Drives Action
Zenoti doesn’t just provide these figures—it arms them with context and guidance:
- Quickly see if your no-show or cancellation rates are above or below industry norms.
- Compare booking, retention, and revenue by location, provider, or service type to uncover growth opportunities across your business.
- Use data-driven coaching with staff, with benchmarks showing provider-level targets and trends.
Built-In Business Intelligence
Unlike static reports or third-party dashboards, Zenoti’s benchmarks are fully integrated into your platform.
- No exports, imports, or extra tools needed
- Benchmarks update continuously with real usage data
- Personalized to your industry, business size, and region
Smarter Every Day
Zenoti learns from more than 30,000 businesses around the world. That means every feature, insight, and workflow is rooted in real-world performance data—not guesswork.
- Dynamic pricing suggestions based on demand
- Benchmarks that show how you stack up against others
- Smart nudges to improve provider performance and reduce no-shows
Real Insights. Real Impact.
No-Show Benchmarks
See if your no-show rate is high or low compared to others
Membership Comparison
Learn how your membership adoption compares across similar businesses
Performance Drivers
Track which staff, services, or locations are driving or dragging performance
Insights from the Industry’s Best
Each year, Zenoti releases the Beauty & Wellness Benchmark Report—an in-depth look at trends from 30,000+ top-performing businesses. It reveals what’s working, what’s shifting, and where the industry is headed.
24%
Sales boost for membership businesses.
93%
Gift card revenue surge in salons.
15%
Medspa growth in 2024; $454 avg. ticket.
46%
Appointments booked online; 80% mobile-first.
42%
Loyal clients drive 80% of revenue.
“We use Zenoti to track revenue, growth, and KPIs across 100+ locations. It’s key for benchmarking and driving growth at each site.”
Outperform With Confidence
Zenoti’s benchmark tools don’t just reveal where your business stands—they show you how to move forward. With real-time insights, peer comparisons, and actionable strategies built right into your platform, you can make smart decisions with certainty.
