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How everyskin freed up the front desk while increasing revenue

EverySkin wanted a solution that was simple and easy to use every day. The business was looking for a comprehensive system, including the ability for guests to book and pay online, and an integrated CRM platform. They were also seeking digital forms to enhance the customer experience.

Contents

The brand went 100% paperless, streamlined operations, and elevated guest experience.

The Challenge

EverySkin wanted a solution that was simple and easy to use every day. The business was looking for a comprehensive system, including the ability for guests to book and pay online, and an integrated CRM platform. They were also seeking digital forms to enhance the customer experience.

The Solution

Zenoti provides a simple, yet comprehensive solution that increases EverySkin’s operational efficiency and elevates the guest experience at every touchpoint. The clinic now has a more intuitive appointment book that is easier to navigate, and guests can book and pay online. User-friendly digital forms are available for a range of purposes and easily accessible to both guests and providers for quick treatment insights. This reduces admin and enables the team to spend more time focusing on guests.

  • Free employees to focus on in-person interactions
  • Capture consultation data and share across locations
  • Save time and reduce paper waste with Digital Forms
  • Provide 24/7 online booking capabilities and maximise bookings
EverySkin case study stats
"Here at EverySkin, we are committed to offering our guests a personalized and convenient service – in-clinic and at home. Guests have access to all the information they need immediately, 24 hours a day. This digital enablement of the business allows our team to focus on delivering a fantastic, personalized experience to our guests, rather than admin tasks. Zenoti has been a fantastic enabler for our business, I couldn’t recommend Zenoti more highly."

- Alice Sagnier,
Co-founder
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Emily Martin
Zenoti Copywriter
A self-confessed bookworm with a passion for languages and weaving together words. Happiest when immersed in nature, either on horseback or skis, or curled up with a good thriller. Emily's writing focuses on sharing trends and insights impacting the beauty and wellness industry.
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