At SkinZoneMedical, patients are provided with comprehensive and integrated laser and cosmetic treatments using advanced and proven technologies. Procedures are performed under the guidance of Dr. Hannah Vu, MD, natural results advocate, a facial shaping artist, and a leader in her field. Dr Vu combines her highest levels of artistry, experience, and surgical skills to provide treatments that ensure patients look their absolute best.
Douglas J had established an effective SMS communications channel with their guests which enabled them to stay connected and nurture their relationships. However, their reliance on SMS credit purchasing was resulting in high costs for the business which were damaging profits. They needed a cost-effective solution that would enable them to text customers at a significantly lower cost. Zenoti Connect empowered Douglas J Salon to not only save money but to elevate the guest experience at the same time.
Birds Barbershop was looking to elevate customer experience through touchless, self-service booking capabilities that prioritize both guest and provider safety. They hoped to empower guests to come in for their services without needing to stand in line, touch any devices or require any unnecessary physical interactions. Birds also sought to eliminate bottlenecks at the front desk and create a frictionless check-in and check-out journey.
Do the Bang Thing Salon is passionate about being Denver’s best hair salon service and the customers are always the number one focus in their intimate, private salon-suite. The team loves delivering creative, high-quality hair designs that show guests their true beauty and make them feel wowed. The salon is proud to have over 600 5-star reviews.
Zenoti's Smart Marketing feature helped Trifecta launch almost a dozen simultaneous marketing campaigns to nudge particular segments of their customer base back for services.
Warren Tricomi generated over $75k of direct and additional attributed revenue in post-COVID sales. Their secret? They took advantage of Zenoti's Smart Marketing technology. Here is a case study focused on the results of Warren Tricomi's gift card sales during COVID and use of Smart Marketing.
Discover how Skin Laundry streamlines communications and eliminates efficiency with Connect. With more than 23 clinics, Skin Laundry's revolutionary laser facials are available globally in the US, London, Hong Kong, and soon to be Dubai. Their vibes are relaxed and friendly, and the service is medical-grade. Skin Laundry decided to switch to Zenoti to reduce their technology costs by 50% and to implement a solution that could scale with their growing business.
Boss Gal Beauty Bar aims to bring out every woman’s “inner boss gal” with treatments designed to enhance self-confidence. Registered nurse Kathy Keeney founded Boss Gal after working in the medical field for a decade. Boss Gal was named one of the Best Day Spas in Columbus 2020 by Expertise.com, with scoring based on availability to customers, qualifications, reputation for customer service, experience, and professionalism.
Hand & Stone boasts more than 450 spa locations throughout the US and Canada. Read more to learn how Zenoti transformed Hand & Stone Massage and Facial Spa’s operations by unifying all aspects of Hand & Stone’s business operations enabling consistent brand management and modern, elevated guest experiences.
Enrich Salons grew to 54 salon centers at an alarmingly rapid pace. In these 5 case studies, we look under the hood to see how Enrich is growing their revenue at each other and maintaining operational excellence, as they scale their business.
LashBar, a cutting-edge and growing franchise-based lash studio, recognized they were missing revenue resulting from outdated technology. With customized smart solutions from Zenoti, LashBar increases their revenue and elevates guest experience. Read more to see their results.
During closure as a part of the UK’s COVID-19 lockdown RUSH Hair & Beauty began an ambitious plan to completely overhaul the client experience, brand operations and increase their online brand presence. With promotion of seamless self-service booking and integrated payment features, RUSH can efficiently fill their appointment books and reduce lost revenue resulting from late cancellations and no-shows.
Listed as one of Entrepreneur Magazine’s “Hottest Franchises of 2020” in the health category, BeBalanced Hormone Weight Loss Centers combine simple, effective, non-medical protocols to holistically correct hormone imbalances affecting weight, sleep, mood and energy. Read more how BeBalanced increased booking efficiency by 10% and targeted marketing strategies by 20% to convert lead opportunities to new clients.
Operating in 6 locations, including concessions in department stores Arnotts, Brown Thomas and Penneys, as well as a standalone salon based on Wicklow Street, Dublin Nails and Nails One are the leading nail and beauty salon chains in the Irish capital. Read more to learn how Dublin Nails overcame COVID-19 challenges by switching to a complete online booking solution thus increasing booking rate by 22%
Since opening in 1896, Pall Mall Barbers have been at the forefront of men’s haircuts and male grooming while setting the trend for London’s style conscious gentleman. Read more to learn how using Zenoti's touchless solutions, Pall Mall Barbers reduced contact points for both staff and customers and realized 80% self-service bookings in the first month of implementation.
Specializing in high-tech skin technologies, About Face delivers the best in beauty with award winning facials. Read more to learn how About Face goes paperless with digital forms and achieves 70% form completion prior to appointments.
Ruffians provides exceptional barbershop services in five locations in the United Kingdom and quality men’s grooming products worldwide. Ruffians partnered with Zenoti to deliver advanced technology capable of merging valuable data into a single database, enhance marketing effectiveness, and much more!
DePasquale The Spa is an award-winning 24,000 sq. ft. luxury spa, salon, medspa, boutique and makeup bar located in upscale Morris Plains, NJ. DePasquale The Spa used closure during COVID-19 as an opportunity to upgrade to Zenoti’s all-in-one cloud-based solution. Read more to learn how they achieved a 53% online and mobile booking rate in a 24-hour period post-COVID reopening.
50% increase in self-service booking.
500% increase in customers using digital forms prior to treatment.
100% increase in direct mail results.