Located in the heart of Strongsville, Ohio, Sky Salon has established itself as a premier destination for cut and color services. Founded over two decades ago, this family-owned business has thrived under the leadership of a dynamic duo, with Penny Jaskolka managing operations and her husband, Damon Jaskolka, honing his craft behind the chair.
Sky Salon specializes in precision haircuts and vibrant color, with personalized service encouraging clients to explore the diverse talents of its stylists without hesitation.
Zenoti plays a vital role in supporting their operations and enhancing the overall customer journey, ensuring a beautifully branded experience at every step.
Innovative services and a genderless menu
Sky Salon continues to evolve with the times, embracing innovation to meet the changing needs of its clientele. Their genderless menu shows a forward-thinking approach that bases services on the desired outcome and duration for each client. This change accommodates a broader spectrum of customers and highlights the salon’s dedication to inclusivity. In addition, a recent lobby refresh and brand update highlight their commitment to maintaining a modern, inviting space for all visitors.
Partnership with Zenoti: Empowering efficiency
A critical factor in Sky Salon’s operational success is its partnership with Zenoti, comprehensive salon management software. Zenoti helped Sky Salon consolidate multiple applications into a single platform, streamlining operations and improving efficiency.
The partnership with Zenoti has also allowed Sky Salon to benefit from robust reporting and custom analytics. Both help Jaskolka make decisions based on data. The software’s ability to support both large franchises and single-location businesses like Sky Salon demonstrates its versatility and adaptability.
Zenoti custom reports add color – and more than make the cut
“I’m a data nerd, so one feature I could not live without in Zenoti is the reporting. Phenomenal reporting. They offer custom analytics, so I’ll have a custom report just for our salon with just what’s important to us. I have a couple of those, which I rely heavily on. My team could not live without ezPulse, the app that lets them track their weekly, monthly, daily totals, and then against their teammates, their peers – they love that.”
– Penny Jaskolka, Chief Operating Officer, Sky Salon
Commitment to customer experience
The salon’s matchmaking survey, to pair clients with the ideal stylist, shows their dedication to personalization. Sky Salon’s ethos of creating real connections within a relaxed environment helps clients feel at ease, encouraging them to express their individuality through their hairstyle choices.
By leveraging the power of Zenoti, the salon has streamlined operations while maintaining a high standard of personalized care.
.” She also offers some useful advice for salon owners: “So whenever anyone asks me about salon software, I say, ‘What’s important to you? Figure that out, but here’s how Zenoti solved our pain points and how they continue to solve them. And, yeah, highly recommend!’”
