Share this article
Wellness industry employee explaining about the product to client
Back

New Enhancements This September 2017

Share this article
Contents
New Enhancements- September 2017

Appointment Book

Quickly reassign appointments to a new provider

If a service provider does not come into work for the day, the front desk must reassign all the provider’s appointments to another provider to ensure smooth flow of business. Earlier, this process was manual and made it tedious and time-consuming. With this upgrade, the front desk can quickly reassign (move) all appointments of the absent provider to another provider in one go. The front desk can choose between moving appointments to:

  • A specific provider. This is helpful if another provider came in to fill in for the absentee provider.
  • Any available provider. Zenoti first checks for providers who are available at the same time slot as the original appointment and displays these matches in the right panel. The front desk can select the new provider and update the appointment.

Note: Zenoti ensures that the price and duration of each service for the appointment remains the same. If no providers are available, Zenoti prompts the front desk to find (alternate) time slots. The front desk then follows-up with the guests on the phone to check if the revised time slot works for the guest and then schedules appointments accordingly. Read more

New Enhancements- September 2017

Packages

Set up custom packages to auto-renew

In many cases, it’s appropriate and beneficial to both the customer and the business to have packages renew automatically on expiration. You retain your customer base and save time on administrative tasks. With this release, as an administrator, you can configure custom package templates so that any package based on the template will auto-renew on expiry. If you choose to enable the auto-renew feature, Zenoti renews the package with the same properties as of the date of expiry. This includes the services, visit frequency, and the name of the employee who was responsible for selling the package (Sold by employee name). Read more.

If you need help activating any enhancements, contact support.

Share

What you should do now

When you're ready, take a look at ways we can help you grow.
See us in action
We'd love to demonstrate what we can do for you, and how you can grow your business with us.
Get A Free Demo
Get industry tips
Sign up for news, tips, and inspiration delivered directly to your inbox.
Sign Up
Emily Martin
Zenoti Copywriter
A self-confessed bookworm with a passion for languages and weaving together words. Happiest when immersed in nature, either on horseback or skis, or curled up with a good thriller. Emily's writing focuses on sharing trends and insights impacting the beauty and wellness industry.
Cullie Poseria
Senior Product Marketing Manager, Fitness
Coming from a healthcare family, growing up as a competitive athlete, and being trained as a filmmaker, and MBA, Cullie brings diverse experience to her storytelling and digital business-to-business product marketing. Her writing focuses on sharing trends and insights from her experience in software, entertainment, wellness, and fitness.
Emily Martin
Zenoti Copywriter
A self-confessed bookworm with a passion for languages and weaving together words. Happiest when immersed in nature, either on horseback or skis, or curled up with a good thriller. Emily's writing focuses on sharing trends and insights impacting the beauty and wellness industry.

Recommended Reading

Recommended Reading

Recommended Reading

Dominic Blake, Blushes Hair & Beauty
Dominic Blake
Managing Director, Blushes Hair & Beauty
Isabel Steward, Douglas J Companies
Isabel Steward
Director of Guest Service, Douglas J Companies
Brendon Mann, Epic Hair Designs
Brendon Mann
Director, Epic Hair Designs

See us in action

We’d love to demonstrate what we can do for you. Fill in this form & we’ll contact you within 24 hours to schedule your free demo.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Button Text