Customer Testimonial: The Neu Salon

By Emily Martin

February 13, 2015

Neu's journey started in 2001. Today, with seven branches in Gurgaon (India), Neu is the only chain of salons that focuses on concept hair and beauty. Neu is also a popular day spa. They are inspired by fashion, grounded by innovation, and distinguished by their creativity and originality. We had a big challenge without a centralized technology. As we are scaling up, we needed to get better insight into our current salons' business. We found Zenoti, which turned out to be the right solution for us, for a few reasons -

1. Operating 7 centers is not easy, but with the way Zenoti works I can always keep track of each of my centers. This helps me on a day to day basis, but also is giving me the opportunity to more easily grow my business.

2. The features they have work with the way we run our business. And, the quality of the software made using the software a relief.

3. We converted all our of salons with support from the Zenoti team and it was a complete success. My staff is trained and can use it without any issues. I really want to call out how professional the team was. The Zenoti team is very knowledgeable about the tool, helped us convert our old data, and responded to our requests immediately.

4. With regular updates to the software, we know we'll always have the best solution. I'm very happy with Zenoti, and highly recommend them. --Vibhoar Gupta (Owner)

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Emily Martin

Copywriter, Zenoti

A self-confessed bookworm with a passion for languages and weaving together words. Happiest when immersed in nature, either on horseback or skis, or curled up with a good thriller. Emily's writing focuses on sharing trends and insights impacting the beauty and wellness industry.

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