Spa software that fills your treatment rooms — and keeps guests coming back.
From online booking to membership billing to post-visit follow-up — Zenoti automates every part of your guest journey so you can focus on delivering exceptional experiences.
🔒 No commitment. A spa specialist will reach out within 1 business day.
Where your spa loses revenue every day.
Your treatment rooms are booked. Your therapists are talented. But the gaps in your operations are quietly costing you thousands every month.
of treatment room appointments are no-shows or last-minute cancellations — time you can never recover
of spa calls go unanswered during peak hours — every missed call is a booking lost to a competitor
of first-time guests never return — without a follow-up system to bring them back for a second visit
of retail revenue untapped — guests leave without being shown products that match their treatment
6 ways Zenoti fills treatment rooms and builds loyal guests.
Built for day spas, resort spas, and wellness centers. Every tool in one platform — no integrations required.
Let guests book 24/7 — from your website, Google, or Instagram.
- ✓Branded booking page on your website, Google Business, Instagram, and Facebook — always open
- ✓Guests self-select service, therapist, room, and add-ons in under 2 minutes
- ✓Prepayment and deposit collection at booking — no more no-shows eating into your day
- ✓Couples bookings and group spa day scheduling built in — capture every party reservation
Stop losing guests to missed calls and unanswered messages.
- ✓AI answers calls instantly when reception is busy — books, reschedules, and confirms appointments
- ✓Works evenings, holidays, and high-volume periods — no call ever goes to voicemail
- ✓Handles texts, WhatsApp, and social DMs with real booking links — not generic auto-replies
- ✓Captures every walk-in inquiry and converts it to a confirmed reservation
Bring guests back before they forget the experience.
- ✓Automated post-visit follow-up: thank you messages, review requests, and rebooking prompts sent at the right time
- ✓Win-back campaigns triggered when a guest hasn't returned in 30, 60, or 90 days
- ✓Personalized offers based on treatment history — target massage guests with new body wrap promotions
- ✓Birthday and anniversary campaigns that feel personal — sent automatically without manual effort
Create predictable monthly revenue — regardless of booking volume.
- ✓Flexible membership plans with recurring billing — one monthly facial, unlimited yoga, or custom bundles
- ✓Package management: pre-sell treatment series with automated tracking of remaining sessions
- ✓Gift cards and spa day packages with flexible redemption across all services and locations
- ✓Members spend 2× more per visit and visit 3× more often than non-members
Optimize every therapist schedule — and reward top performers.
- ✓Room and therapist scheduling with treatment time buffers built in — no more back-to-back burnout
- ✓Commission and gratuity calculation automated at checkout — no manual spreadsheets at payroll
- ✓Performance dashboards per therapist: utilization rate, rebooking rate, average ticket, retail sales
- ✓Employee mobile app for schedule management, time-off requests, and client notes on the go
See exactly what's driving revenue — and what's holding it back.
- ✓400+ pre-built reports covering bookings, revenue, staff, retail, and guest behavior
- ✓Real-time dashboards for treatment room utilization, average ticket, and membership growth
- ✓Compare performance across therapists, service categories, and time periods in one view
- ✓Automated reports delivered to your inbox weekly — so you always know where you stand
Why leading spas choose Zenoti over the alternatives.
Most spa software manages your appointment book. Zenoti manages your entire guest journey — from the first booking to the tenth visit — on one fully integrated platform.
Trusted by Leading Spas
Spas like yours are already seeing results.
The #1 rated spa software on G2 — by the spa operators running on it.
Zenoti is ranked as a Leader in the G2 Grid® for Spa & Salon Management Software, rated highest in customer satisfaction and market presence by verified spa owners and operators across 50+ countries.
Built for every stage of spa growth.
From boutique day spas to resort wellness centers and multi-location groups — Zenoti scales with your business.
- Includes:
- ✓Branded Online Booking (Web, Google, Social)
- ✓Automated SMS & Email Reminders
- ✓Deposit & Prepayment Collection
- ✓Guest Profiles & Treatment History
- ✓Waitlist & Cancellation Management
- ✓Point-of-Sale with Retail & Tip
- ✓Gift Cards & Treatment Packages
- ✓Basic Loyalty Program
- ✓Staff & Room Scheduling
- ✓Commission & Gratuity Calculation
- ✓100+ Reports & Dashboards
- ✓Automated Post-Visit Follow-Up
- ✓24×7 Live Support
- Everything in Essentials, plus:
- ✓AI Voice Receptionist (Missed Call Recovery)
- ✓AI Text Bot for Booking & FAQs
- ✓Membership & Subscription Billing
- ✓Couples & Group Spa Day Booking
- ✓Tiered Loyalty & VIP Programs
- ✓Automated Win-Back & Rebooking Campaigns
- ✓Call Intelligence & Staff Coaching
- ✓Customer Mobile App
- ✓Zeenie AI Copilot
- ✓AI Reputation Manager
- ✓Integrated Payroll & Auto Tip Payouts
- ✓Advanced Marketing Automation
- ✓Accounting & POS Integrations
- Everything in Growth, plus:
- ✓Multi-Property & Resort Integration
- ✓Cross-Location Gift Card & Package Redemption
- ✓Global Loyalty Program Management
- ✓Franchise & Brand Standards Management
- ✓Centralized Reporting & Executive Dashboards
- ✓Enterprise User Permissions & Custom Roles
- ✓API Access & Custom Integrations
- ✓Dedicated Success Team & SLA Support
- ✓Custom Staff Training Programs
- ✓Advanced Compliance & Security Controls
*Pricing based on number of locations, treatment rooms, and service volume. Request your free demo and a Zenoti spa specialist will walk you through the right package — no pressure, no commitment. Request your free demo
See exactly how much revenue your spa is leaving on the table.
In 20 minutes, a Zenoti spa specialist will walk through your specific situation — no-shows, missed calls, retention gaps — and show you what a fully automated guest journey looks like for your spa.
🔒 No spam. No commitment. Just your numbers.