You create the calm. Zenoti keeps it booked.
Spas on Zenoti take 18% more bookings and cut no-shows by 72% — with booking, memberships, marketing and payroll running quietly in one beautiful system.
“More customers are booking online, which means less time on the phone and more time for our team to focus on guests in the spa.”
John Teza · CEO, Hand & Stone Massage and Facial Spa
- Live walkthrough with a spa specialist — 20 minutes
- Industry benchmarks — see how much additional revenue Zenoti can unlock
- See your real workflows: booking, memberships, checkout
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Trusted by the fastest-growing spas in the world
Three leaks. Sealed.
Where spas leak revenue — and how Zenoti seals every one.
The 9 pm caller wanting a couples massage doesn't leave a voicemail. She books wherever someone answers.
Zenoti's AI phone system picks up 24/7 — answered, booked, confirmed.
Every no-show is a treatment room, a therapist and an hour of revenue — gone.
Smart reminders, deposits and waitlist auto-fill cut no-shows by up to 72%.
Five apps. Five logins. Five versions of every guest.
Booking, POS, memberships, marketing, payroll — one system, one guest record.
Watch the live spa software tour
Booking, memberships, and marketing. Handled.
Every tool your spa runs on, working from one guest record — so the busywork disappears and every room stays full.
Every room, filled
Real-time availability across every therapist, room and piece of equipment — with a booking flow guests finish in under a minute, from Google, Instagram or your site.
- Automated reminders & waitlist auto-fill
- Group bookings, packages & self check-in
Members who stay for years
Autopay memberships, credits tracked and applied at checkout, renewal automation — the recurring-revenue engine the strongest spa brands run on.
- Autopay billing with failed-payment retry
- Credits, upgrades & freezes — self-service
Guests who come back
Always-on marketing that rebooks lapsed guests, requests reviews across 200+ platforms and celebrates birthdays — before you've thought to.
- Win-back & fill-the-gap campaigns, automated
- Every dollar attributed to booked revenue
Numbers that run themselves
Therapist utilization, retention, commissions and payroll — computed live, so Monday morning starts with answers instead of spreadsheets.
- Therapist-level performance & commission tracking
- Inventory triggers & payroll integration
7:42 pm. Doors locked. Still booking.
A real Zenoti workflow — the call your voicemail used to lose, answered and closed with zero staff time.
- Every call answered
Nights, weekends, a slammed front desk — the AI picks up instantly, in your spa's voice.
- Real appointments, really booked
It reads live availability across rooms, therapists and equipment, books the slot, and takes a deposit if you require one.
- Upsells like your best front desk
Enhancements, memberships and rebooking prompts drawn from each guest's history — automatically.
Most spa software handles booking. Zenoti runs the entire business.
| Capability | ✦ Zenoti | Generic Booking | Spreadsheets |
|---|---|---|---|
| Online booking (Google, Instagram, website) | Included | Partial | — Not available |
| Room, equipment & therapist scheduling | Included | — Not available | Manual |
| Autopay memberships & packages | Included | Partial | — Not available |
| AI-powered marketing automation | Included | — Not available | — Not available |
| Mobile POS & payments | Included | Partial | — Not available |
| Therapist commissions & payroll | Included | — Not available | Manual |
| Multi-location unified dashboard | Included | — Not available | — Not available |
| AI phone system & missed call recovery | Included | — Not available | — Not available |
Built for the people behind the treatment.
Spas that switched. And what happened next.
480+ locations, one platform“More customers are booking online, which means less time on the phone and more time for our team to focus on guests in the spa.”
John TezaCEO, Hand & Stone Massage and Facial SpaScaling a national franchise on Zenoti“We switched to Zenoti to support our aggressive growth. They understand our business; their team and technology are a winning combo. I'm excited to have them as our partner.”
Allie MalladFounder & CEO, Massage Green SpaDay-one setup, migration handled“We switched to Zenoti soon after opening. Its features fit our goals, and support — from data migration to marketing — has been great.”
Robert WolfeCo-Founder, Whisper Creek Day Spa
Rated top-tier on G2, Capterra & beyond.
Verified reviews from real spa owners — not hand-picked testimonials. Zenoti consistently ranks as a Leader across G2, Capterra, Software Advice, and GetApp.
G2 · Leader
Capterra · 4.8
Software Advice
GetApp
We move everything. You lose nothing.
- Your data, moved and verified
Guests, visit history, memberships, packages, gift card balances — migrated by our team, checked line by line.
- Configured to how you actually work
Services, rooms, equipment, therapist schedules, commissions and permissions — modeled on your spa, not a template.
- Your team, trained by role
Front desk, therapists and managers each get focused training, plus a sandbox to practice in before day one.
- Live in ~4 weeks — growing from day one
Launch with a dedicated team on standby and your AI receptionist already answering calls.
Answers, up front
Most spas are fully live in about four weeks. Our team migrates your guests, appointments, memberships, packages and gift cards, verifies the data, then trains your staff by role before go-live.
Yes — the booking engine resolves therapist, room, equipment and duration in one step, so a 90-minute massage with a specific therapist in an available room books itself, even at 11 pm with no staff involved.
Fully. Autopay billing with failed-payment retry, credits tracked and applied automatically at checkout, freezes, upgrades and renewal automation — membership revenue is the fastest-growing stream in wellness, and Zenoti runs it end to end.
Pricing depends on your locations and the modules you need. You'll get a custom quote in your demo — most spas find Zenoti replaces 3–5 separate tools they're already paying for.
Yes — Zenoti powers many of the world's largest spa brands, including Hand & Stone with 480+ locations. You get centralized pricing, marketing, inventory and reporting across every location, with role-based access for corporate teams.
See exactly how Zenoti works for your spa.
A Zenoti specialist walks you through a live demo tailored to your spa's size, services, and goals. No generic slides. No pressure.
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