#1 Medspa Management Software

Medspa software that doesn't just run your business — it grows your revenue with AI.

From missed calls to incomplete bookings to hours lost in charting — Zenoti's AI finds every revenue leak and closes it. Automatically.

15–20%more revenue per provider
2–3 hrssaved daily per provider
1 in 3missed calls recovered
HIPAA Compliant
SOC 2 Certified
EPCS Certified
PCI Compliant
Book a demo.
30-min personalized demo for your medspa.

🔒 No commitment. A medspa specialist will reach out within 1 business day.

Trusted by the fastest-growing medspas in the world

About FacesElizabeth ArdenEveline CharlesFooty RootyGene JuarezHand & StoneJaens SpaJ SterlingsThe Massage CompanyMassage GreenMassage HeightsMGM ResortsMilk + HoneyMimoneMinor HotelsPure Spa & BeautyRACVFaceGymUrban FloatWoodhouseSothysSoul SensesSandosPurele

Where your medspa leaks revenue every day.

Most owners know they're busy. Few see where the money goes.

2–3 hrs

lost daily per provider to charting — that's 4–6 missed appointments

📞
30–35%

of calls go unanswered — new patients calling about Botox don't wait

💊
15 min

wasted per prescription — leaving the room, switching systems, re-entering patient data

📉
~50%

of online bookings incomplete — with zero automated follow-up

How Zenoti Fixes It

7 ways Zenoti plugs the leaks.

Purpose-built for aesthetic medicine. Fully integrated. No bolt-ons.

AI Scribe

Turn charting time into treatment time.

  • AI generates complete treatment notes during every injectable appointment — automatically
  • Works in the background while providers focus on patients, not paperwork
  • Frees up 2–3 hours per provider per day — that's 4–6 more appointments
  • Notes are structured, compliant, and stored directly in the patient record
+20–30 appointments per provider per week
Zenoti AI Scribe showing charting notes being auto-generated from a provider session
AI Front Desk

Never lose a patient to a missed call.

  • AI answers when nobody picks up — books, reschedules, and follows up via text
  • Works after hours, weekends, and holidays — sounds human, acts fast
  • Answers FAQs about pricing, services, and availability instantly
  • Every missed call becomes a second chance at a booking
1 in 3 missed calls converts to a booking
Zenoti AI Front Desk interface showing missed call recovery flow
Call Intelligence

Your front desk answers the phone. But are they converting callers into patients?

  • AI analyzes every answered call — tone, script adherence, upsell opportunities, and booking outcomes
  • See which calls convert and which ones lose the patient — and exactly where it breaks down
  • Surface patterns: Are callers asking about pricing and hanging up? Are staff missing rebooking prompts?
  • Get actionable call summaries without listening to hours of recordings
Know exactly what's happening on every call — not just the ones you miss
Zenoti Call Intelligence dashboard showing call analysis with conversion rates
AI Coaching

Your Tuesday receptionist converts 72% of calls. Your Saturday one? 48%. Now you'll know why — and fix it.

  • AI scores each call on empathy, upsell execution, objection handling, and booking conversion
  • Personalized coaching tips delivered to each staff member — no manager review needed
  • Track improvement over time with coaching dashboards by team member and location
  • Standardize service quality across every front desk, every location
15–25% improvement in call-to-booking conversion within 90 days
Zenoti AI Coaching scorecard showing staff performance metrics and coaching tips
Incomplete Booking Recovery

Nearly 50% of online bookings never complete. Zenoti brings them back.

  • Detects when a patient starts a booking but doesn't finish
  • Triggers automated follow-up via text or email with a direct link to complete
  • Works 24/7 — no staff involvement, no leads lost to checkout drop-off
  • Recovers revenue from every incomplete booking automatically
Automated recovery — 24/7, no manual follow-up needed
Zenoti booking recovery pipeline showing incomplete bookings being recovered via SMS
PhotoManager

Before/after photos — organized, compliant, useful.

  • Capture clinical photos directly inside the patient record
  • Auto-linked to treatments — no more photos scattered across phones and iPads
  • HIPAA-compliant storage and sharing, built for medspa workflows
  • Use in consultations to drive treatment upgrades and package conversions
Practices using before/after photos in consults see 20–30% higher treatment acceptance
Zenoti PhotoManager showing before and after photos organized by date and patient
AI Dispute Manager

Chargebacks and payment disputes handled automatically — before they cost you.

  • AI detects and flags disputes in real time — no more surprises on your statement
  • Auto-generates evidence packages from appointment records, consent forms, and payment history
  • Submits responses within processor deadlines — no manual chasing
  • Tracks win rates and dispute patterns across locations to prevent repeat issues
Up to 70% dispute win rate · Hours saved per dispute vs. manual handling
Zenoti AI Dispute Manager dashboard showing flagged disputes and evidence packages
How We Compare

Why fast-growing medspas choose Zenoti.

Most charting tools sell documentation. Zenoti sells revenue capacity — embedded in the platform that already runs your business.

Zenoti
Standalone Charting Tools
Generic EMRs
AI-powered charting for injectables & aesthetics
Included
Partial
Missed call recovery & AI receptionist
Included
Incomplete booking recovery (automated)
Included
Before/after photo management (HIPAA-compliant)
Included
Add-on
ePrescribe from within the patient chart
Included
Add-on
Online booking with deposits & packages
Included
Partial
Memberships, loyalty & BNPL built in
Included
Automated marketing from treatment history
Included
Multi-location management from one platform
Included
Limited

Trusted by Growth-Focused Medspas

Practices like yours are already seeing results.

Dr. Hannah Vu
Multi-Location Medspa
"We've added meaningful revenue per provider without hiring — campaigns fill slow days automatically and patients keep coming back."
Dr. Hannah Vu
Managing Director, SkinZone Laser & Cosmetic Surgery
Rated by Real Users

The #1 rated medical spa software on G2 — by the practices using it.

Zenoti is ranked as a Leader in the G2 Grid® for Medical Spa Software, rated highest in both satisfaction and market presence by verified medspa practitioners.

G2 Leader Badge

Built for every stage of medspa growth.

Growth

Industry-Leading Growth

With Growth, you get a full-featured platform—no plugins or add-ons needed. Manage everything in one place, from marketing and bookings to POS, guest relations, and beyond.

Custom Pricing*

Get Started

Includes

  • HIPAA-Compliant EMR
  • Branded Online Booking (Web, Social, Google)
  • Automated Waitlists
  • Two-Way Texting with Reminders
  • Memberships
  • Gift Cards, Loyalty & Referral Tools
  • Automated Marketing
  • Zeenie AI Copilot
  • 400+ Reports
  • Visual Analytics & Dashboards
  • Employee App + Management
  • Inventory Management
  • Integrated Payments
  • 20+ Built-In Growth Features
  • 24 x 7 Live Support

Ideal for:

Medspas focused on outcomes, compliance, and maximizing every clinical appointment. * Pricing based on number of locations, providers and voice and data consumption.

Hypergrowth

Industry-Defining Growth

With Hypergrowth, AI agents take over key tasks—reception, reputation, guest comms, and provider productivity—automating your business beyond the all-in-one platform.

Custom Pricing*

Get Started

Includes Everything in Growth, plus:

  • e-Prescribe (EPCS and non-EPCS)
  • Zoom Virtual Consult Integration
  • Advanced Photo Manager
  • AI Scribe
  • AI Voice Receptionist
  • AI Reputation Manager
  • Integrated Phone Line w/ AI Insights
  • AI Text Bot
  • Zeenie for Employee Training
  • Integrated Payroll + Auto Tip Payouts
  • AI Dispute Resolution
  • Customer Mobile App
  • Employee Chat and Surveys
  • Advanced Accounting Integrations
  • Custom Integrations & API Access

Ideal for:

Medspas ready to eliminate manual coordination and expand capacity with AI agents. * Pricing based on number of locations, providers and voice and data consumption.

Complete

Category-Shaping Growth

Building a category leader? Zenoti's Complete Package is built for the scale and complexity of top franchise brands—customized for you, delivered with simplicity.

Custom Pricing*

Get Started

Includes Everything in HyperGrowth, plus:

  • Comprehensive Franchise Support
  • Cross Center Redemption & Auto Settlement
  • Global Rewards & Loyalty Program Management
  • Auto-Settlement Across Franchisees
  • Custom Integrations & API Access
  • Multi-location Inventory Pooling
  • Enterprise User Permissions
  • Custom Roles & Enterprise Permissions
  • Custom, Centralized Dashboards & Role-Based Reporting & Controls
  • Dedicated Success Team & SLA‑Backed Priority Support, Custom Training
  • Custom Training Programs
  • Advanced Security & Compliance Features

Ideal for:

Growing medspa chains looking to manage and scale complex business requirements, regulatory compliance, and enterprise complexity. * Pricing tailored to the unique requirements of each enterprise.

Get Started

Find out how much revenue capacity you're leaving on the table.

In 20 minutes, a Zenoti medspa specialist will map your specific revenue leaks and show you what AI can recover — with your numbers, not hypotheticals.

See your charting time → revenue loss
See your missed call → patient loss
Get a personalized recovery projection
No pressure, no commitment
Book a demo →

🔒 No spam. No commitment. Just your numbers.