All that your employees need at their fingertips
Employees take the driver’s seat delivering a safe, touchless customer experience with Zenoti Employee Mobile App. This app allows them to handle customer appointments and employee workflows end-to-end on their mobile devices--saving the hassle of logistical work, front desk interactions, and the use of shared devices. Your staff gets easy access to scheduling, earnings, payroll, and more, while you maintain ultimate control over the information employees see and where they see it.
Safe, touchless customer experience
Happy employees lead to happy customers. Customer servicing becomes faster and safer as you boost employee efficiency and satisfaction rates with the Employee Mobile App. With easy access to their schedule, service details, and notes from previous appointments, your employees are better prepared to serve their customers.
Safe, convenient operations for employees
Make daily operations cleaner and safer for employees. The Employee Mobile App lets providers and front desk staff manage appointments, check customers in, upsell, initiate check-out, rebook, and more from their mobile devices.
Employees check themselves in/out, manage schedules, request time off, get real-time information on earnings, ratings, and more. The app gives them tools to evaluate their own performance and grow as professionals. Being "in the know" builds their trust and cuts down on miscommunication.
Unified and seamless
Create a consistent employee experience on every device, through every channel, at every center. The Employee Mobile App integrates with the appointment book, CRM, reporting, and other Zenoti features. It updates in real-time to help employees manage their workflows and coordinate with each other.
Control the flow of information
The app empowers employees to run daily operations but leaves ultimate control with you. You decide who sees customers' personal information and who has access to sensitive business information. Define multiple roles like front desk staff, service providers, managers, and more. Retain information access within your premises with geofencing.
Make your employee’s job easier
COVID-ready
No front desk crowds. No shared devices.
Selling made easy
Providers can add retail purchases and upsells during appointments.
Encourage professional growth
Use metrics for employee assessments and to set performance goals staff can track on the app.
Keep information safe
Restrict appointment details and other business information to within your geofence location.
Access to scheduling
Providers can check their schedules and request a day off or a shift change.
Convenient booking
You can opt to let providers book/cancel/reschedule appointments on the app.
"At ASI, we partnered with Zenoti. Because we have lots of stockists, especially smaller stockists and small beauty operators contacting us wanting to be a stockist, but they don't really have access to great technology. So the partnership with Zenoti and ASI will give these smaller businesses access to enterprise level technology. And the features of Zenoti mean that any small operator or side hustler out there can literally operate their business when they're out and about from their iPhone, and have full functionality and access to the best beauty software in the world."
