24/7 booking & shopping convenience

A branded online experience your customers will love.

Appointment bookings anywhere, anytime, any device

Empower your guests with an elite, Uber-like booking experience not possible with any other software provider.

Group and couple bookings

Whether it's a group for 2, 20 or 50, Zenoti handles group bookings with ease.

Location suggestions

Interactive maps make it easy for guests to find the center closest to them.

Provider preferences

Customers can choose and book appointments based on their preferred provider.

Parallel service bookings

Book services simultaneously in order to optimize the schedule and save time guests time.

Prerequisite bookings

Customers can book services by provider, time, location, and other preferences.

Real-time buying options that drive revenue

Encourage customers to buy gift cards, memberships, day packages, service packages, and retail products all at the same time, with a single sign-on experience through Shopify Plus.

In addition to ensuring you get the best sales revenue, our intuitive technology enforces upfront payments, deposits, cancellations, and no-show fees.

From 2-tap rebooking to finding nearby locations provide guests a friction-free experience when their preferred store is booked

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A consistent booking and shopping journey

Personalize your online booking page and Webstore with your brand colors and features across desktop, tablet, and mobile phone. Choose to customize:
Webpage URLs
Cancellation policies
Terms and conditions
Promotional banners

Powerful features that deliver a streamlined online shopping and booking experience

Give customers the freedom to schedule appointments and shop your products on the go.

Shopify integration

Start, manage, and grow your online business quickly and easily.

Purchase flexibility

Sell everything on one platform, from services to retail products, gift cards, packages, memberships, and more.

Multiple payment options

Give guests the convenience and choice of a variety of payment methods, including cash, credit card, gift card, packages and memberships.

Mobile optimized

Avoid drop-offs and provide a seamless experience with a mobile responsive platform.

Referral campaigns

Set up referral rewards and encourage guests to recommend your brand.

Login convenience

Simplify the sign-up process and empower guests to log in from their email or social media accounts.

How online booking fuels your growth

Salons and spas can achieve up to 60% online booking rate
58% of people who try online booking continue to use only this channel for future bookings
22% of customers use mostly online booking
22% of customers use mostly online booking
20% of customers use a combination of online booking and calling in
32% of online bookings are made outside of store hours
29% of first time guests make their bookings online
32% of online bookings are made outside of store hours
29% of first time guests make their bookings online
66% of visits are identical to a customer's previous visit
72% increase of the identical visits when the salon specializes in a service (think facials, lashes, waxing)
38% of online bookings are made for same day appointments. Many salons can expect higher same day booking rates.
66% of visits are identical to a customer's previous visit
72% increase of the identical visits when the salon specializes in a service (think facials, lashes, waxing)
38% of online bookings are made for same day appointments. Many salons can expect higher same day booking rates.

Online booking is good for business

Improves the customer experience
Lowers your operational costs
Improves customer retention
Encourages higher spend

Online shopping and booking technology that exceeds expectations

Zenoti offers us the strategies and tools to ensure a strong and safe post-COVID reopening. We leveraged the marketing and online bookings features aggressively, so now 50% of all bookings are self-service. It streamlines operations and allows the front desk to focus on great customer service.
Vincenzo Minore, Group CEO
Strip
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What our customers say...

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Frequently Asked Questions

What is Zenoti Webstore?

Zenoti Webstore is a web-based platform, which empowers your business to interact and respond to customers’ needs 24/7. From booking appointments and scheduling them to automatically applying members’ only pricing and redeeming gift cards, the Webstore can accomplish all tasks in just a few clicks. In other words, it is the platform that takes your business online, and while at it also manages your inventory and marketing plans. With the increasing number of clients buying both products and services through online systems, Webstore is the place where your business needs to be. It is the platform where you strategically encourage your customers to spend more.

What kind of products can I add to sell through Zenoti Webstore?

Zenoti Webstore is the platform, which propels your business to retail both products and services to guests. By using the Webstore you can promote both your products and services and also create bundled deals for guest requirements, which need a combination of both. When a guest is booking a service, the Webstore informs them about your products through banners and images such that they consider adding products to their purchases. Moreover, by analysing the past purchase history, Zenoti Webstore also send recommendations for new purchases. If you’re new to the concept of a webstore, get in touch with us today to understand how Zenoti Webstore can boost your revenue.

How does Zenoti Webstore create a streamlined online shopping experience for the customers?

Zenoti Webstore can now easily integrate itself with other e-commerce platforms to allow guests to seamless transition from one platform to other. The integration is designed to allow guests to instantaneously book both products and services. At one hand Zenoti Webstore enables guests to book appointments for services and on the other hand it permits them to buy your salon/spa products through e-commerce platforms such as Shopify. As a result, your business gets increased visibility and greater market access. The integration is designed to empower Zenoti users the best in class tools to compete in the world of e-commerce and provide guests with superior experience. Designed to assist the customers in their entire journey, Zenoti Webstore allows customers to set filters to help narrow down the choices and also revisit past purchase history to rebook services.

Dominic Blake, Blushes Hair & Beauty
Dominic Blake
Managing Director, Blushes Hair & Beauty
Isabel Steward, Douglas J Companies
Isabel Steward
Director of Guest Service, Douglas J Companies
Brendon Mann, Epic Hair Designs
Brendon Mann
Director, Epic Hair Designs

See us in action

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