Front desk operations

The front desk can be stressful for everyone, especially on busy days. Zenoti makes it easy to handle everything from check-in/out, retail sales, upsells, and appointment forms, giving you and your staff the calm you need to make your customers feel at home.
Make every visit personalized, special, and seamless with a unified rich customer profile and a robust CRM system
Zenoti Booking Wizard provides automated appointment recommendations
Built-in alerts notify staff to promos and upsells
Offer a self-serve, touchless experience with customized kiosks

Brand management

Build powerful brand consistency and seamless customer experiences across your network. Zenoti combines consistency with flexibility to customize and adjust your product and services master list for regional pricing, personalized marketing campaigns, and compliance with local regulations
Manage gift cards, memberships, packages, and rewards across your network for a seamless customer experience
Access a centralized built-in marketing platform with customizable templates
Add your brand elements across your digital footprint from website and webstore to customer mobile app and kiosk
Deploy marketing campaigns across your network with a single click

Employee management

Efficiently managed, high-performing employees are an invaluable asset to your business. Manage staff in one unified, efficient platform that covers payroll, commissions, performance, schedules, attendance, and more
Get detailed payroll reports and track employee performance
Give employees access to everything they need, from schedules to guests appointment notes with the Zenoti Mobile App
Access and manage employee schedules across locations, including automatic scheduling suggestions for unplanned absences
Manage staff turnover by geofencing guest data, targeted marketing, and batch reassignment of appointments

Business operations

Eliminate dependency on multiple software systems. From check-ins, payments, and feedback, to inventory, communications, and marketing, manage everything in one software to reduce errors and save time
Deliver a seamless customer and staff experience with an integrated POS
Access real-time stock levels and manage inventory across multiple locations
Provide a modern, touchless check-in/out and payment experience
Manage your online reputation, resolve issues, and push customer acquisition and engagement from one place

Business intelligence

Make better-informed decisions with real-time analytics and rich data insights. Measure your marketing campaign effectiveness, employee performance, cost structures, and much more, all at your fingertips
View analytics and deep dive into your data with visual, and interactive charts
Generate custom reports and dashboards with the metrics and goals you want to see
Set up alerts on the reports you need and get the data when you want it
Share reports and dashboards across your organization for easy collaboration

New locations management

Business expansion is easier than ever with the same software system at every center
Add new locations to your central database automatically
Auto update reports and dashboards with new store data
Deploy existing automated and add-on marketing campaigns from corporate office
Roll operational data to the main system for instant visibility. From inventory, employee schedules and performance to customer behavior and more

Front desk operations

The front desk can be stressful for everyone, especially on busy days. Zenoti makes it easy to handle everything from check-in/out, retail sales, upsells, and appointment forms, giving you and your staff the calm you need to make your customers feel at home.
Make every visit personalized, special, and seamless with a unified rich customer profile and a robust CRM system
Zenoti Booking Wizard provides automated appointment recommendations
Built-in alerts notify staff to promos and upsells
Offer a self-serve, touchless experience with customized kiosks

Brand management

Build powerful brand consistency and seamless customer experiences across your network. Zenoti combines consistency with flexibility to customize and adjust your product and services master list for regional pricing, personalized marketing campaigns, and compliance with local regulations
Manage gift cards, memberships, packages, and rewards across your network for a seamless customer experience
Access a centralized built-in marketing platform with customizable templates
Add your brand elements across your digital footprint from website and webstore to customer mobile app and kiosk
Deploy marketing campaigns across your network with a single click

Employee management

Efficiently managed, high-performing employees are an invaluable asset to your business. Manage staff in one unified, efficient platform that covers payroll, commissions, performance, schedules, attendance, and more
Get detailed payroll reports and track employee performance
Give employees access to everything they need, from schedules to guests appointment notes with the Zenoti Mobile App
Access and manage employee schedules across locations, including automatic scheduling suggestions for unplanned absences
Manage staff turnover by geofencing guest data, targeted marketing, and batch reassignment of appointments

Business operations

Eliminate dependency on multiple software systems. From check-ins, payments, and feedback, to inventory, communications, and marketing, manage everything in one software to reduce errors and save time
Deliver a seamless customer and staff experience with an integrated POS
Access real-time stock levels and manage inventory across multiple locations
Provide a modern, touchless check-in/out and payment experience
Manage your online reputation, resolve issues, and push customer acquisition and engagement from one place

Business intelligence

Make better-informed decisions with real-time analytics and rich data insights. Measure your marketing campaign effectiveness, employee performance, cost structures, and much more, all at your fingertips
View analytics and deep dive into your data with visual, and interactive charts
Generate custom reports and dashboards with the metrics and goals you want to see
Set up alerts on the reports you need and get the data when you want it
Share reports and dashboards across your organization for easy collaboration

New locations management

Business expansion is easier than ever with the same software system at every center
Add new locations to your central database automatically
Auto update reports and dashboards with new store data
Deploy existing automated and add-on marketing campaigns from corporate office
Roll operational data to the main system for instant visibility. From inventory, employee schedules and performance to customer behavior and more

Do what you couldn’t do before

Zenoti offers a single business management software that handles everything from marketing to front desk tasks to payments and guest feedback, so your team can focus on impact rather than coordination.

Give power and convenience to every stakeholder

Head Office
Your head office gets greater control, better analytics and rigorous compliance.
Manager
Your franchisee/ manager enjoys the security of standardization as well as the power of flexibility.
Customer
Your customers enjoy a consistent yet magical experience across your network.
Employee
Your employees benefit from unified processes, evaluation & records.

Our all-in-one centralized platform boosts productivity and growth

With a unified brand and streamlined operations, Zenoti offers you significant growth potential, operational efficiencies, and cost savings.
180% jump in online gift card revenue in peak seasons
upto 96% increase in mobile bookings
100% increase in direct mail sales
80% Technology
costs reduced
upto 96% increase in mobile bookings

The biggest names in the beauty & wellness industry trust only Zenoti to help them unify, streamline, and expand their business operations locally, regionally, and globally

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Boardroom Salon for Men sought to elevate the booking process to match the sophisticated experience customers receive in its 42 salons across 7 US states. With Zenoti, Boardroom upgraded its POS, communications system, customer mobile app and more!

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Massage Heights provides excellent massage and skin therapy to customers for happier and healthier lives. The nationwide brand continues to grow and currently has 171 locations across the United States! They partnered with Zenoti to meet growth challenges, through powerful technology that centralizes vital data across locations.

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Established in 1997, Silkor pioneered the medspa industry in the Middle East and North Africa. Silkor meets customer needs with non-invasive medical technology and depends on Zenoti’s powerful cloud technology to simplify operations and centralize data across locations.

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Features that will help you unify your brand and streamline your business operations and processes

Dominic Blake, Blushes Hair & Beauty
Dominic Blake
Managing Director, Blushes Hair & Beauty
Isabel Steward, Douglas J Companies
Isabel Steward
Director of Guest Service, Douglas J Companies
Brendon Mann, Epic Hair Designs
Brendon Mann
Director, Epic Hair Designs

See us in action

We’d love to demonstrate what we can do for you. Fill in this form & we’ll contact you within 24 hours to schedule your free demo.
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