Growth software that nearly 30,000 businesses trust

Beauty and wellness businesses love Zenoti. 1,000+ reviews and counting.

Create tailored packages in minutes

It only takes a few clicks to create new packages using the existing templates, or update your existing packages to suit a specific guest or campaign.

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Effortless package management

Zenoti keeps track of all packages – so your front desk doesn’t have to. It helps you manage multiple package combinations and payment options, with minimal staff training required.

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Inspire higher guest spend

Offer greater guest satisfaction at an attractive price by bundling complementary services. Combine popular services with add-on treatments, or package multiple instances of a service that requires regular maintenance.

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"Our ability to easily support memberships and packages has a direct impact on delivering lasting health benefits to customers. For our franchise owners, these loyalty vehicles provide predictability of business, which helps build a strong financial base. We chose Zenoti as our technology partner because it helps us better support our franchisees and customers."

Four amazing features. One awesome outcome.
MyZen empowers providers in four powerful ways, transforming their lives and enabling them earn more money and to create the one outcome every business owner loves – more revenue.

Flexible purchasing and payment options

Cater to a wide range of guest preferences. Enable them to browse and purchase packages online, in-store, and via your own, branded app.

Irresistible offers to inspire package purchases

Zenoti provides multiple options to drive sales when your packages need a boost. Like percentage discounts, BOGO offers, and time-limited promotions.

Put the calculator back in the drawer

Zenoti helps your front desk customize packages for guests. The system can automatically determine any volume-based discounts and adjust the price when guests book a number of treatments.

Perfect for multi-location businesses

Ensure brand consistency by deploying packages to all your locations – no duplication needed. Guests can redeem packages at any store, and you still have the option to set location-specific offers.

Simplified package management for your front desk

Packages help you increase per-visit spend and improve guest satisfaction. With Zenoti, setting up and tracking packages is effortless.

  • Provide flexible payment schedules with instalments and partial payments
  • Freeze packages for inactive guests and unfreeze when they return
  • Send automated reminders to guests when their package is about to expire
  • Confirm guest identity at redemption with SMS verification
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*Tips payout feature is available only in US

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Brendon Mann

Director, Epic Hair Designs

“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”

Brendon Mann

Director, Epic Hair Designs

“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”

Brendon Mann

Director, Epic Hair Designs

“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”

Brendon Mann

Director, Epic Hair Designs

“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”

Brendon Mann

Director, Epic Hair Designs

"Boardroom is growing. Meeting inevitable growth challenges in today’s world means an advanced technological solution capable of simplifying the complex. Zenoti does just that. It’s designed for enterprise-level salons like ours, so we know we’ve found the technology partner we need as we continue to grow."

Bruce Schultz

CEO, Boardroom Salon for Men

"So we chose to go with Zenoti because of the features that it has. The elevated guest experience that I find that our clients are loving is the ability with the mobile app to book appointments online 24/7. It was wonderful with Zenoti being able to get a branded Katrina's Skinworks app. The fact that it's completely integrated with the system has just made my life and the life of our clients so much easier."

Katrina Gilligan

Owner, Katrinas Skin Works

"Opening a new business can be scary but the support of the Zenoti team has been significant in launching our med spa. Online instant support assists with any immediate inquiries I may have along with [a dedicated] Senior Customer Success Manager meeting with me to discuss any features or additional questions I may have, which ensures the workflow our our office remains consistent and steady."

Ashley Bajorek

Owner, Élan Med Spa

"This is a really convenient booking platform. It's equipped with so many features. The 24 hour support team is so helpful and always provides some type of solution/answer to help guide me in understanding how to get the most out of Zenoti and help our business grow."

Lyndsey Ancheta

Owner, Cinta Aveda Institute

"ezConnect relieved the technological burden by integrating a patchwork of systems that we had put together. It enabled our team members to engage with our patients more proactively and communicate with them in real-time, increasing the connection rate, guest satisfaction, and show rates."

James Raysbrook

COO, Sono Bello

"ezPulse has given us the ability to see how our teams are performing in live time and to compare to previous periods of time. Having the information right at our fingertips rather than running reports has allowed us to make decisions quickly and therefore has improved our business. It’s how an integral part of our team monitoring and performance- staff love it too! The app is continually being improved upon our feedback so it’s only getting better!"

Teresa Malik

Director, Lovoir Beauty

"Seeing those additional overnight bookings is huge for us. It's being able to cast a wider net for our clients and fill that schedule as quickly as possible.If you want to be more present and up your customer service, SmartBot's a great way to do it."

Bridget Adamson

Training & Development Manager, Shobha Salon

"We love ezConnect’s robust texting capability and access to guests’ full conversation history. It’s beenvery valuable in managing cancellations and no-shows, and the automated responses outside of business hours have been a great touch point for our guests."

Nicole Acosta

Technology Specialist, VIO Med Spa

Frequently Asked Questions

Are Zenoti packages accessible across locations?

Zenoti packages are easily accessible across all your brand's locations. The Zenoti salon and spa management system tracks purchased packages by guest ID to ensure that guests can redeem their packages irrespective of their location. The system maintains accurate records of package purchases and redemptions for all clients and automatically applies package benefits to eligible invoices.

How can Zenoti packages benefit guests and businesses?

Zenoti packages are fully customizable, and the system allows businesses to create multiple packages to meet guest demands based on their location, preferences, and budget. The software has the ability to let guests choose the services they require, and automatically adjust the price with applicable discounts. With Zenoti, guests can even extend package benefits to their friends and family. For businesses, Zenoti packages support a steady revenue stream, a full appointment book, promotional opportunities, and seamless package management via an all-in-one software platform.

How do Zenoti packages work?

Zenoti packages are flexible and customizable to ensure that both guests and businesses maximize the benefits of the program. Setup is quick and easy: you can choose from templated packages, or create your own in just a few clicks. Packages can be used to apply special offers or discounts to encourage guests to purchase more products and services in one visit, or book multiple sessions over time. With Zenoti, guests can pay for packages either in full or in instalments. Guests can track their package use online, and have the option to temporarily pause their plan if required.

What services are offered in Zenoti packages?

Zenoti packages can include any product or service which your salon, spa, or medical spa has on offer, and you can add a discount or BOGO offer to sweeten the deal. Businesses can bundle popular services with new or relevant add-on treatments, services with retail products to extend the experience beyond your business, or a series of visits for a service that require regular maintenance – like waxing, or nails.

Request your personalized demo

Your success is our goal. To get your solution just right, here's what you can expect: 

  • A conversation about you: Your business, your goals, and unique business needs
  • A technology expert who'll identify the best ways to streamline your operations
  • A personalized review that addresses your specific needs and business demands

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