Growth software that nearly 30,000 businesses trust

Beauty and wellness businesses love Zenoti. 1,000+ reviews and counting.

Anytime, anywhere booking convenience

No more lost opportunities when your customers enjoy the convenience of booking appointments on the app, anywhere and anytime. Plus, enable guests to self-pay and self-check-in/out to keep transactions and interactions touchless, accurate, and speedy.

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Connect with your guests

Leverage consumer appetite for texting by staying in touch through text messages and in-app notifications, alerts, and offers. Avoid unnecessary phone calls that take time and get ignored.

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Be available round-the-clock

The Zenoti Consumer Mobile App is your 24/7 retail store, where guests can browse your services, add-ons, and retail product catalog (via your Webstore), 365 days, 24X7.

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Giving your customers control and convenience

64% of guests said they're more likely to choose a salon or spa that offers mobile booking.

"Today, we are witnessing more bookings from mobile devices than from walk-in customers. We must listen to them and provide the best experience possible; that meant we needed our app to work every time and be easy to use for everybody."

Carolyn Monaghan
Program Manager, Miniluxe
Four amazing features. One awesome outcome.
MyZen empowers providers in four powerful ways, transforming their lives and enabling them earn more money and to create the one outcome every business owner loves – more revenue.

A consistent brand identity

The fully customizable app reinforces your brand experience on every screen -- including logos, layout, icons, text, and colors. Customers get the same branded interactions no matter where they are, with everything integrated directly into the Zenoti platform.

An integral part of your growth

Today's consumer world is driven by mobile experiences. The sleek, user-friendly app keeps customers connected to your business, keeping you ahead of the competition. Zenoti builds, maintains, and updates the app for you, at no additional cost.

Less work for your team

With more guests booking online, your staff's workload gets smaller: less phone work, fewer administrative tasks, more time to welcome guests walking in the door. Automated appointment reminders and mobile check-ins reduce the work even further.

Greater guest access and loyalty

In addition to booking and managing appointments 24/7, guests can see their profile, visit history, balances, loyalty and membership progam details, and more. With the mobile app, they became an active participant in your business -- and re less likely to go elsewhere.

An exclusive connection between your guests and your brand

The Zenoti consumer mobile app is more than a place to sell your services and products. It’s a platform that truly engages your customers, making them feel at home wherever they access your business.

  • Unique profile management can include all past appointments and product choices
  • Exclusive functions and activity just for mobile customers
  • Smooth on-brand experience with recommended add-ons and products based on the customer's order and previous purchases.
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A world-class mobile experience

An increasing number of beauty and wellness customers are expecting a positive, empowering mobile experience -- and have come to expect it. Get ahead of this demand with new, exciting opportunities to stay connected with customers and watch your business prosper.

*Tips payout feature is available only in US

30%

more appointments with low touch, self-service options

50%

increase in bookings using web or mobile

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Brendon Mann

Director, Epic Hair Designs

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Brendon Mann

Director, Epic Hair Designs

“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”

Brendon Mann

Director, Epic Hair Designs

“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”

Brendon Mann

Director, Epic Hair Designs

“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”

Brendon Mann

Director, Epic Hair Designs

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"Boardroom is growing. Meeting inevitable growth challenges in today’s world means an advanced technological solution capable of simplifying the complex. Zenoti does just that. It’s designed for enterprise-level salons like ours, so we know we’ve found the technology partner we need as we continue to grow."

Bruce Schultz

CEO, Boardroom Salon for Men

"So we chose to go with Zenoti because of the features that it has. The elevated guest experience that I find that our clients are loving is the ability with the mobile app to book appointments online 24/7. It was wonderful with Zenoti being able to get a branded Katrina's Skinworks app. The fact that it's completely integrated with the system has just made my life and the life of our clients so much easier."

Katrina Gilligan

Owner, Katrinas Skin Works

"Opening a new business can be scary but the support of the Zenoti team has been significant in launching our med spa. Online instant support assists with any immediate inquiries I may have along with [a dedicated] Senior Customer Success Manager meeting with me to discuss any features or additional questions I may have, which ensures the workflow our our office remains consistent and steady."

Ashley Bajorek

Owner, Élan Med Spa

"This is a really convenient booking platform. It's equipped with so many features. The 24 hour support team is so helpful and always provides some type of solution/answer to help guide me in understanding how to get the most out of Zenoti and help our business grow."

Lyndsey Ancheta

Owner, Cinta Aveda Institute

"ezConnect relieved the technological burden by integrating a patchwork of systems that we had put together. It enabled our team members to engage with our patients more proactively and communicate with them in real-time, increasing the connection rate, guest satisfaction, and show rates."

James Raysbrook

COO, Sono Bello

"ezPulse has given us the ability to see how our teams are performing in live time and to compare to previous periods of time. Having the information right at our fingertips rather than running reports has allowed us to make decisions quickly and therefore has improved our business. It’s how an integral part of our team monitoring and performance- staff love it too! The app is continually being improved upon our feedback so it’s only getting better!"

Teresa Malik

Director, Lovoir Beauty

"Seeing those additional overnight bookings is huge for us. It's being able to cast a wider net for our clients and fill that schedule as quickly as possible.If you want to be more present and up your customer service, SmartBot's a great way to do it."

Bridget Adamson

Training & Development Manager, Shobha Salon

"We love ezConnect’s robust texting capability and access to guests’ full conversation history. It’s beenvery valuable in managing cancellations and no-shows, and the automated responses outside of business hours have been a great touch point for our guests."

Nicole Acosta

Technology Specialist, VIO Med Spa

Frequently Asked Questions

On what devices is the Zenoti consumer mobile app accessible?

The new and improved Zenoti consumer mobile app is easily accessible across multiple platforms. Behind the scenes, the Zenoti team has worked extensively to understand which features consumers prefer. The result is seamless, fast, and lightweight, working smoothly across tablets, phones, and computers. The new consumer mobile app works on iPhone, iPads, Android Phones, Android tablets and Windows 11 and above. It works on all devices with an operating software of iOS 7 and later versions, and Android 6 and higher versions. Designed to adjust to all screen sizes, the consumer mobile app provides the guests with an easy, exceptional experience.

Can guests book multiple appointments through the consumer mobile app?

The one word answer is "Yes." All Zenoti salon and spa management software is specifically designed to accommodate group bookings. In fact, the group booking feature can be easily customized for every step of the booking process. Friends and family part of one group can book a common appointment for the entire group, for the same service or different services. The Zenoti consumer mobile app can accept multiple bookings for up to six people, with the choice of producing a combined invoice or a split invoice (individual invoices). Using the group appointment functionality, businesses can easily search for existing guests, create new guest records to add to a group, and generate invoices.

What is the importance of the consumer mobile app (CMA) for salons?

The consumer mobile app acts as an important communication tool, connecting salons and their clients. People are regularly pressed for time -- the consumer mobile app is a flexible, effective way they can interact with their salon and vice versa. With the consumer mobile app, your business can respond to a customer booking or request 24/7, and highlight upcoming offers, discounts, and promotional campaigns. The app makes it easy for customers to browse and buy, while also providing a platform for the business and clients to directly engage in communication. We've designed the consumer mobile app to streamline administrative processes and make tasks simpler and faster.

How do you create an app for a salon?

To design and develop an app for a salon, developers must keep some crucial information in mind: They must have a detailed understanding of the administrative process from the time a client books an appointment to the post-service period when the client pays their invoice and can provide feedback. As a salon owner or manager, you are well aware of the cogs in the process and understand that system requirements and the app’s stated outcomes must be specified. Most important, developers must always make the app easy to use. While engaging the client, the app must lead them to their desired outcome -- book an appointment, check loyalty points, purchase a product -- in as few steps as possible.

Request your personalized demo

Your success is our goal. To get your solution just right, here's what you can expect: 

  • A conversation about you: Your business, your goals, and unique business needs
  • A technology expert who'll identify the best ways to streamline your operations
  • A personalized review that addresses your specific needs and business demands

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