Centralized database

Maintain one master record of your services, providers, customers, products, and transactions—for secure, consistent, and reliable data across the board.

Right-sized fit

Maintain one master record of your services, providers, customers, products, and transactions—for secure, consistent, and reliable data across the board.

Streamlined monitoring

Maintain one master record of your services, providers, customers, products, and transactions—for secure, consistent, and reliable data across the board.

Centralized membership, packages, and gift card management

Maintain one master record of your services, providers, customers, products, and transactions—for secure, consistent, and reliable data across the board.

One consistent brand experience

Maintain one master record of your services, providers, customers, products, and transactions—for secure, consistent, and reliable data across the board.

An all-in-one solution that adapts and grows with your business

Zenoti gives you full control through a centralized management solution that enables all your centers to access a single database – delivering powerful results for your business and brand.

Retain a unified repository

Generate and manage digital forms centrally, for a paperless experience across all centers.

Power global payments

Securely store credit card details on file, so customers can make purchases from any location.

Standardize policies

Easily manage commissions and create across-the-board policies or different rules for specific locations.

Centralize inventory management

Transfer products from your warehouse to and between centers while accurately monitoring stock across all locations.

Boost cross-center growth

Trigger nearby location suggestions, so you don’t lose a booking if the customers’ preferred center is unavailable.

Deliver flexible offerings

Allow guests to redeem gift cards, memberships, coupons, and packages at any center within the parameters you set.

Drive mass personalization

Create a universal services menu with the flexibility to make tweaks at an individual center.

Deploy thematic marketing

Design and launch marketing promotions in one central place and roll out campaigns across locations.

Keep consistent customer data

Maintain a single guest profile across all front desks, for a uniform experience across centers.
Zenoti software is the perfect fit for Skin Station’s growth strategy. Zenoti has improved every aspect of our operations. We can monitor, enhance, and customize the customer experience. We have automated our inventory system, appointment booking, and patient database. Zenoti offers multi-location support that allows us and our customers to easily track and avail Skin Station's services in real time.
Fred Reyes, Owner and CEO
Skin Station
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European Wax Center Selects Zenoti to Help Fuel Growth and Expansion

All-in-One Cloud Solution to Power More Than 750 Locations Around the Country

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Frequently Asked Questions

What is a complete multicenter management solution for salons?

Multi-center management is a tricky terrain but if executed correctly, it leads to a highly efficient system that is lean and optimally deploys resources. At the heart of multicenter management is the concept of optimal utilization of various resources such as inventory, marketing, payments and human resources. In order to smoothly execute the process, it is important that the administrative tasks are carried out through a management solution software. The software becomes the common platform which the various centers submit their data and get on-demand access to information. For instance, a client once registered in the system can easily walk into any of the locations can avail services. Similarly, combined inventory management helps by ensuring better deals for replenishing stocks. Further, based on the requirement of the location, the stylist can be given a rotational shift to report at various locations.

How can I manage services across multiple salons?

The first step towards managing services across multiple locations involves relying on technology. Managing services through a common management software will allow you to deliver your services with exceptional consistency. Further by streamlining multiple processes at all locations, there will be no ambiguity on the modus operandi. By centralizing information system, you can easily ensure that all the centers can get selected data access on the central server. Information such as client history, inventory management, human resource deployment can be easily accessed by the individual locations. At the centralized level, the key performance metrics of each and every store can be evaluated at individual level to understand which store performing better and what other stores can do to achieve those levels. Further, the centralized server system ensures that the business manager gets a comprehensive information of all locations.

How does Zenoti help in providing consistent client experience across centers?

Zenoti spa salon management system envisages your business to be running at multiple locations. Therefore, the software is designed to easily scale up to meet the needs multiple centers. By standardizing the intake forms, membership plans, consumer mobile applications (Zenoti CMA), self-check-in systems (Zenoti Go), point of sale systems to process payments, and loyalty programs the Zenoti spa salon management system ensures that your business consistently delivers high quality client experience across all locations. Further, as the entire administrative set up is run through cloud based servers, each location has easy access to client information from the centralized location. For clients, the system ensures that they can choose any particular store of their convenience without having to go through the process of enrollment or worry about the quality of services

How can I effectively manage my inventory for multiple locations?

Often one of the most challenging aspects of managing a business involves managing the inventory. Having less inventory will lead you to regretting products and services to clients and loose potential business, on the other hand having excess inventory will result in improper allocation of capital. The problem is compounded when it comes to managing the inventory across multiple locations. Thus, it is best to leverage technology to manage inventory. A spa salon management system is a great tool to manage inventory. By standardizing product codes, to showing the real time inventory at every location the system gives you the real time accurate information about inventory and ensures that there is no loss due to theft or pilferage. Aside the above, the system can ascertain the lead times required and the consumption pattern of the inventory to indicate when is it a time to replenish stocks and send timely reminders. The salon spa management software ensures that your business at all times runs on lean inventory.

Dominic Blake, Blushes Hair & Beauty
Dominic Blake
Managing Director, Blushes Hair & Beauty
Isabel Steward, Douglas J Companies
Isabel Steward
Director of Guest Service, Douglas J Companies
Brendon Mann, Epic Hair Designs
Brendon Mann
Director, Epic Hair Designs

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