Data insights & 7 strategies that define today's high-performing salons and spas.
By analyzing data from the Zenoti technology platform – powering 20,000+ businesses worldwide – we’ve identified characteristics of the highest-performing brands in the U.S. and Canada. You’ll see benchmarks that define greatness and tactics that boost bottom-line results. Something something explore how you can achieve greatness for your own unique business.
This report defines a standard of excellence for those touchpoints – and highlights ways in which brands are achieving that standard.
Salons and spas with the most revenue per store EARN 3.7X MORE than other businesses in their category.
Businesses with higher percentages of digital payments also have MORE TOTAL BOOKINGS & HIGHER COLLECTIONS. Providers and Stylists also earn more in tips.
Differences in staff utilization across the industry are striking: The average salon or spa performs below 45% utilization, while top salons & spas maintain UTILIZATION ABOVE 75%.