
What customers want (and don’t want)
Find out the elements of a great experience and the biggest frustrations for medspa customers so you can meet their expectations.

The power of online reviews
Stars matter. Almost two thirds of customers won't consider your medspa unless it has a rating of 4.5 out of 5 or more. See why your online reputation is more important than ever.

Top medspa consumer trends 2024
Personal connection, digital convenience, and no waiting around. Discover the areas growing in importance to boost your medspa customer satisfaction.

An increasing demand
Over two thirds of medspa regulars visit for monthly treatments or services. Uncover more about customers' purchasing behavior and how to use the data to your advantage.