The Post COVID-19 World: Leveraging Electronic Feedback


Zenoti empowers your spa and salon to quickly adapt to post COVID-19 customer expectations through electronic feedback by:

Guests can send valuable feedback post appointments from their personal devices about business hygiene and service quality.
Get alerted and respond to potential problems quickly and effectively, ensuring maximum customer satisfaction.
In depth analysis of guest ratings and feedback help you to improve safety standards and improve customer experience.
Fortify customer trust by acting on feedback!
Manage a different sort of guest review

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All in one cloud software for building better customer relationships

Every business is run differently, customize Zenoti to fit yours  

Book from anywhere

Book from anywhere

Our booking options create convenient options for your guests to book their appointment online, via the guest app or call to a call center.

We’ve even launched bookings via Google Home and Amazon Echo so that your guests can book their next appointment when they realize they need it!

Modern self check-in experience

Modern self check-in experience

Zenoti Go is a complete mobile self check-in and check-out system for your guests.

Guests with your customer mobile app can skip check-in altogether and are automatically checked-in when they enter your center.

Group booking

Group booking

Whether it’s for a group of 2, 20 or 50, we help you handle group bookings and payments with ease.

Automated SMS & Email

Automated SMS & Email

2-way texts for appointment confirmations reduce front desk load and help mitigate no-shows and late cancellations.

 



“Not many operations have an all-inclusive suite of tools to be able to support our business. The one thing about Zenoti, with smart marketing gives us the ability to build campaigns and reach our consumers in a very personalized way”.

Dave Mortensen
Co-Founder & President, Self Esteem Brands

See improved metrics with Zenoti

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