Digital forms are the first step towards in conducting truly digitized operations. There are multiple purposes of adopting digital forms. On one hand the clients get a quicker and smoother experience, on the other hand for med spas crucial patient information ranging from contact details to clinical history is all compiled and stored in one place. By ensuring that the data is accurately archived with complete details, the system ensures that there is no incorrect information that is being shared with the process stakeholders such as consultants, technicians, etc. Moreover, the value-able data garnered through digital forms helps vastly contribute towards planning of marketing campaigns, which have much higher acceptability rate with the guests.
Digital forms are designed keeping the client’s convenience in mind. Designed to work on all sorts of devices such as desktop, laptop, tablets, pads, and phones the digital forms can be filled anytime anywhere. These forms are further customized to work on various operating systems such as Windows, Linux, Apple, and Android. Based on the nature of your business the forms can have as minimum and maximum number of questions that you would like the clients to fill in. The forms are enabled to accurately auto populate information such as name, email, based on the client’s personal device email login and expedite the process for the clients.
Zenoti Digital forms are completely customizable to meet the dynamics of your business model. Zenoti Digital forms come with a variety of pre-designed formats and purposes based on the process requirements. To cite a few examples of the different types of forms that are available: customer intake, consultation, consent agreement, treatment history etc. Based on the purpose at each step the forms can be easily filled either all at once or at different times. All forms associated with one client ID are saved together such that the records can be easily accessed by the staff. In order to ensure complete data security, the access of data is role based and only relevant information is shared with the stakeholders.
Zenoti Digital forms are completely safe and secure. HIPAA compliant, once filled these forms save the data accurately with limited role-based editing rights. To cite a few examples, aside from clients no other person has rights to edit and update communication and payment details. Similarly, service update editing rights are giving only to the providers. The limited editing rights ensures that much of the data cannot be compromised or tampered with. Further, through geo-fencing, employee can access the guest data within the salon and spa premises. Thus, the data is kept completely safe and secure from both inside stake holders such as employees and outside stake holders such as other spas and salons.