Intelligent appointment booking that’s miles ahead of the rest. Book 24/7 with software that follows all of your rules with none of the effort.
Deliver delight everywhere guests engage with your brand using features you won’t find anywhere else. From online booking to self check-in, from e-paying to leaving reviews, give your guests a modern, touchless experience that's simply magical.
Booking groups without the grief: Why juggle logistics for parties of 2-100? Free up the front desk and leave it to Zenoti. Intelligent booking tools like no other software.
Best in breed smart booking fills up your appointment book faster than your best receptionist – and without human errors.
Get new customers - faster: Harness the only tools available that give you powerful insights into what's not working online and help you attract the right kind of new customers.
The most personalized marketing: Turn up the love with Zenoti’s hyper-personalized segmentation that delivers the right marketing to the right customers.
Treat every member like they’re the only member: With unparalleled features designed for the largest brands, your staff can treat members like they’re on the A-list – anywhere in your network.
"Automatically manage hundreds of details: Cross-center commissions or redemptions are effortless. Only Zenoti does the hard work – so you don't have to."
"Ensure a consistent brand experience – and grow like the pro’s: No matter how big you get and where guests go, they enjoy the same great brand experience. Keep your brand unified with software trusted by brands who invented memberships."
"Everyone does gift cards. But no one does 'em like Zenoti! Use Zenoti's stand-out features to expand your business to new customers, delight your guests, and deliver seamless enjoyment across your centers. Go beyond the basics to make your brand pop."
Credit cards expire. And it’s a total pain. But not for your staff or your guests. Zenoti automatically takes care of expired credit cards, updating your system with the new card information directly from the providing bank. This keeps your guests’ booking and check-out a breeze.
Got a pricing change you need to implement overnight? No worries. With central membership management, applying a change once releases it across your network.
Create gift cards for services or day packages - with or without included gratuities. Effortless giving (and receiving).
Loyalty points programs are made easy with Zenoti's automated enrollment for all guests.
Some services must take place only in the correct order. Behind the scenes, Zenoti follows your business rules and automatically ensures guests and staff can book the services only in the right order, and for the right time duration. Now, color is always done before a cut, or a facial must take place before a massage.
Zenoti's rich and flexible range of membership options that grows and evolves with you as your business grows and evolves. Set up memberships to match your existing programs, or design all-new, powerful memberships to reflect your emerging vision. Choose from recurring and nonrecurring, and design credit- and service-based membership combinations.
As an owner, keeping your customers loyal to your brand is a priority. You want to be sure your customers know that if one location is booked up, they can easily find another location with availability. Your software can auto-prompt them faster than a great front desk, 24/7.
"Auto-updating expired cards frees up your front desk, and lets your guests focus on relaxing and enjoying your brand. Available globally for Mastercard. Visa is available in the US and Canada. "
You can tailor promotions to apply to regions or even specific locations. This means you can help a new franchisee launch a new location with great specials.
Set order replenishment reminders for customers to suit their needs.
Compare year-over-year recovery with a focus on key actions you can take to come back stronger faster than your competition.
You determine the order in which your staff appear in the appointment book. Let high performers appear first, your super-star stylists, or just set them by alphabetical order.
Schedule the right amount of time and the right prices by prompting guests with smart questions. For example, when booking a gel polish, Zenoti will inquire whether removal is necessary. The answer results in the correct amount of time and cost for the booking - and prevents same-day surprises.
You can expand service credit replacements to all services. For example, a client with a 60-minute massage credit priced at $59.95 can use the amount to pay for a full face and arms hair removal service.
Add products and at-home treatments to increase sales and provide more value to your clients. Combine these offers with home-care instructions for you clients that are unique to their needs and goals.