How does your business compare to similar brands in the industry? Find out in The 2023 Beauty and Wellness Benchmark Report.
Intelligent appointment booking that’s miles ahead of the rest. Book 24/7 with software that follows all of your rules with none of the effort.
Deliver delight everywhere guests engage with your brand using features you won’t find anywhere else. From online booking to self check-in, from e-paying to leaving reviews, give your guests a modern, touchless experience that's simply magical.
Booking groups without the grief: Why juggle logistics for parties of 2-100? Free up the front desk and leave it to Zenoti. Intelligent booking tools like no other software.
Best in breed smart booking fills up your appointment book faster than your best receptionist – and without human errors.
Get new customers - faster: Harness the only tools available that give you powerful insights into what's not working online and help you attract the right kind of new customers.
The most personalized marketing: Turn up the love with Zenoti’s hyper-personalized segmentation that delivers the right marketing to the right customers.
Treat every member like they’re the only member: With unparalleled features designed for the largest brands, your staff can treat members like they’re on the A-list – anywhere in your network.
"Automatically manage hundreds of details: Cross-center commissions or redemptions are effortless. Only Zenoti does the hard work – so you don't have to."
"Ensure a consistent brand experience – and grow like the pro’s: No matter how big you get and where guests go, they enjoy the same great brand experience. Keep your brand unified with software trusted by brands who invented memberships."
"Everyone does gift cards. But no one does 'em like Zenoti! Use Zenoti's stand-out features to expand your business to new customers, delight your guests, and deliver seamless enjoyment across your centers. Go beyond the basics to make your brand pop."
You know every booking is an opportunity for add-ons, but not everyone on your team’s good at offering them. With Zenoti, our system automatically prompts your front desk or guests booking online to upsell the relevant add-ons during the booking process. We’re the only solution that makes this into one workflow to ensure you increase your revenue for each booking.
If one guest is booking multiple services, Zenoti can ensure they're with a single provider in a single room. Waxing, for example, may include brows and legs. So why should the guest need to change providers or rooms? Keep it simple!
Capture detailed feedback and customer satisfaction within guest profiles to measure performance and take action for better employee performance and higher guest satisfaction.
Zenoti makes marketing easy with basic and themed templates, as well as giving you the tools to create completely custom mailers. Your brand. Your way.
From tiered discounts to gift cards, configure referral rewards as unique and compelling as your brand.
Add products and at-home treatments to increase sales and provide more value to your clients. Combine these offers with home-care instructions for you clients that are unique to their needs and goals.
You determine the order in which your staff appear in the appointment book. Let high performers appear first, your super-star stylists, or just set them by alphabetical order.
Support flat or tiered membership programs to suit your needs.
Compare year-over-year recovery with a focus on key actions you can take to come back stronger faster than your competition.
Make renewals nearly invisible: Auto-renews or upgrades are easy. As an example, you can sign up a guest for a Paid In Full (PIF) membership and automatically renew to a recurring membership at the end of the PIF term.
Need to define when or how long an e-gift can be redeemed? Zenoti automatically manages the parameters you set up - so you don't have to.
Zenoti's rich and flexible range of membership options that grows and evolves with you as your business grows and evolves. Set up memberships to match your existing programs, or design all-new, powerful memberships to reflect your emerging vision. Choose from recurring and nonrecurring, and design credit- and service-based membership combinations.
Word of mouth is the fastest way to grow a business. You can easily incent your members to refer a friend. With Zenoti, you can award points to members only when a new guest successfully becomes a member. So they reap the rewards only after you reap the rewards.
The bigger the party, the more important it is to ensure the party planner commits to your brand. With Zenoti, guests can book up to 100 friends at a time - without the need of having to input specific guest details. So you can start planning, and they can save the date with that credit card.
Loyalty points programs are made easy with Zenoti's automated enrollment for all guests.