Francesca Webster

CEO and Founder

“I'm from an IT background so when I was looking for a software solution for Brazilian Beauty and the Australian Skin Institute, I settled on Zenoti because I absolutely love the artificial intelligence function. The artificial intelligence component, which is machine learning, was really attractive to us as a brand. The CRM learns about customer behaviours, buying patterns and appetites so that over time, we can market back to our customers with exactly what they want. This saves us time and money."

Improved transparency across the business through the use of Zenoti's cloud-based platform


Brazilian Beauty

Brazilian Beauty is one of Australia’s leading beauty clinics, specialising in tailored treatments that help every client own their own style of beautiful. With more than 20 independently owned and operated clinics, Brazilian Beauty strives to make self-care more accessible, offering treatments that range from hair rejuvenation and removal to cosmetic injections and facials all performed by a personable and highly qualified staff.