Prettislim is a leading medical spa that takes customer service seriously. The company implemented Zenoti’s SMS and email capabilities to connect with current clients and follow up on leads while saving time and money. Today, Prettislim saves more than 4,000 hours of manpower annually by using Zenoti’s SMS and email campaign segmentation and automation, and can achieve their goals with better accuracy, reliability, and efficiency.Prettislim is a multi-location med spa that helps clients reach slimming and body-shaping goals. One of the most important aspects of their business is keeping clients motivated through well-timed communication. In the past, Prettislim’s dieticians called clients daily to keep them on track, but this required a great amount of time and resources. On top of that, the marketing team had no way of making sure each client, or potential client, received the right messaging at the right time. Prettislim wanted to improve communications in the most efficient and effective way possible. Prettislim chose Zenoti because it allows them to automate and target messaging while managing all other aspects of their operations like appointment bookings, staff management, billing, online mobile booking, and inventory.
“We are using Zenoti to manage the operations at Prettislim, which includes lead management, follow ups, appointments, billing, and much more. Zenoti has helped us to manage our operations with ease and helped us to generate business.”
Dr. Puneet Nayak, Chief Medical Director at Prettislim
“Birthday campaigns, anniversary emails, or even ‘We miss you’ campaigns would not be possible without the automatic nature of Zenoti’s solution”, says Dr. Nayak. “Zenoti helps us send more personalized communication to our clients, allowing us to strengthen the brand and connect with our clients.”
COVID-19 has been tough on businesses, and you probably had to close the doors without planning. But now, as you…