Contents

At Zenoti, our goal is that you don't need to contact Customer Support. But, if you do, we'll do everything we can to provide you with an Effortless Experience. We're happy to announce a new, incredibly convenient and effective way to engage with our Support Reps. When you log into your Zenoti account - you'll notice a chat icon in the bottom right corner of your screen. This icon provides you with a direct link to a Customer Support Rep via live messaging. This means:

  • You'll get rapid response and resolutions to your questions. As always, you still have 24 hour access to our Support team.
  • You don't have to pick up the phone or log into our support site to reach us. This is great if you have customers in front of you or don't want to tie up your phone lines.
  • We can better guide you through the app as we're assisting you
Improving customer support - appointment booking screen

We'll still be able to provide you with support via email, phone and our ticketing system. This multi-channel approach helps us interact with you in a manner specific to your need and preferences. And, we'll be able to carry on our conversations through different channels, for example, between chat and email, with the conversation thread still in tact. Customers in North America, Europe, Middle East, and Australia can use this new feature right away.

Share
Emily Martin
Zenoti Copywriter
A self-confessed bookworm with a passion for languages and weaving together words. Happiest when immersed in nature, either on horseback or skis, or curled up with a good thriller. Emily's writing focuses on sharing trends and insights impacting the beauty and wellness industry.
Emily Martin
Zenoti Copywriter
A self-confessed bookworm with a passion for languages and weaving together words. Happiest when immersed in nature, either on horseback or skis, or curled up with a good thriller. Emily's writing focuses on sharing trends and insights impacting the beauty and wellness industry.

What you should do now

When you're ready, take a look at ways we can help you grow.
See us in action
We'd love to demonstrate what we can do for you, and how you can grow your business with us.
Get a Free Demo
Get industry tips
Sign up for news, tips, and inspiration delivered directly to your inbox.
Sign Up

Growth software that nearly 30,000 businesses trust

Beauty and wellness businesses love Zenoti. 1,000+ reviews and counting.

Recommended Reading

Button Text
Share this article
Contents

Heading 1

Heading 2

Heading 3

Heading 4

Heading 5
Heading 6

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

Block quote

Ordered list

  1. Item 1
  2. Item 2
  3. Item 3

Unordered list

  • Item A
  • Item B
  • Item C

Text link

Bold text

Emphasis

Superscript

Subscript

Share

What you should do now

When you're ready, take a look at ways we can help you grow.
See us in action
We'd love to demonstrate what we can do for you, and how you can grow your business with us.
Get A Free Demo
Get industry tips
Sign up for news, tips, and inspiration delivered directly to your inbox.
Sign Up
This is some text inside of a div block.
This is some text inside of a div block.
This is some text inside of a div block.
Cullie Poseria
Senior Product Marketing Manager, Fitness
Coming from a healthcare family, growing up as a competitive athlete, and being trained as a filmmaker, and MBA, Cullie brings diverse experience to her storytelling and digital business-to-business product marketing. Her writing focuses on sharing trends and insights from her experience in software, entertainment, wellness, and fitness.

Recommended Reading

No items found.