At Zenoti (formerly ManageMySpa), we’ve taken a number of measures to secure your data. Whether it’s restricting access to financial data, employee and customer information or even exports of customer lists, Zenoti offers built-in mechanisms that ensure your data is safe. So, why are we so sure we’re safer than your existing system? Consider the following:
Your employees can perform only those actions that are relevant for their role. For example, while your front desk staff can access the appointment book and point-of-sale, they cannot update inventory records, or access financial reports.
While front desk staff can access single customer profiles, they do not have the ability to export an entire list of customers. Similarly, every action that the front desk staff can perform is restricted to only what they require.
Security roles allow Zenoti to restrict access to the system across users in the system – be it service providers, inventory managers, accountants, center managers and so on.
As a cloud solution, the power to access your account from anywhere, at anytime makes running your business easier in multiple ways. However, it also opens an internal security threat for employees that should not have constant access to their account.
With Zenoti, you decide who can access their accounts from outside the center. For example, you can limit front desk staff access to the system (which gives access to the appointment book, POS and individual customer profiles) to specific computers or mobile devices that are at the center’s front desk.
Similarly, you may not want an inventory manager to be able to access their account from outside the center, which restricts malpractice with stock levels, orders, etc …
The process of granting and restricting access from devices can be performed only by the “Owner”.
If you have multiple centers, it’s easy to control employee access to one or more centers. For example, a manager at your New York center may require access to financial information, employee profiles, and inventory data for their center. They will not, however, have access to that same data for a center located in New Jersey.
Similarly you could grant your “Director of East Coast” access to all centers in their region, but not centers on the west coast.
A Marketing manager would have access to all marketing related functions across your organization, but would not have access to data outside of their requirements.In a nutshell, as a cloud solution, we’re able to ensure that employees never have physical access to your data, which restricts the easiest way to steal data. And, we put multiple checks in place to restrict data theft through digital access.
COVID-19 has been tough on businesses, and you probably had to close the doors without planning. But now, as you…