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Discover 8 key metrics and latest trends in the 2024 Beauty & Wellness Benchmark Report.

Discover 8 key metrics and the latest trends driving revenue. Download the 2024 Beauty & Wellness Benchmark Report.

September 12, 2014

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How Good is Customer Support at Zenoti?

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As part of our continued commitment to providing excellent customer support, we stay open to customer feedback.

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How Good is Customer Support at Zenoti?

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Want to know how our customers feel about our customer support team? We would also like to!! So we not only ask for feedback with each incident – we are the only company that posts this customer satisfaction report live on our public website. We are always committed to bringing excellence in our customer support and the best way is to bring complete transparency to how satisfied our customers are with the ongoing support we provide. It ensures our team is also focused on listening to all feedback and improving themselves. Click here to see what percentage of our customers are happy with support and also the overall uptime of Zenoti (formerly ManageMySpa) service.

Emily Martin

Zenoti Copywriter

A self-confessed bookworm with a passion for languages and weaving together words. Happiest when immersed in nature, either on horseback or skis, or curled up with a good thriller. Emily's writing focuses on sharing trends and insights impacting the beauty and wellness industry.

Emily Martin

Zenoti Copywriter

A self-confessed bookworm with a passion for languages and weaving together words. Happiest when immersed in nature, either on horseback or skis, or curled up with a good thriller. Emily's writing focuses on sharing trends and insights impacting the beauty and wellness industry.

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Wellness industry employee explaining about the product to client

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What you should do now

When you're ready, take a look at ways we can help you grow.

See us in action

We'd love to demonstrate what we can do for you, and how you can grow your business with us.

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Get industry tips

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Cullie Poseria

Senior Product Marketing Manager, Fitness

Coming from a healthcare family, growing up as a competitive athlete, and being trained as a filmmaker, and MBA, Cullie brings diverse experience to her storytelling and digital business-to-business product marketing. Her writing focuses on sharing trends and insights from her experience in software, entertainment, wellness, and fitness.

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